Growth Operations Associate
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Growth Operations Associate

SiteMinder

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Growth Operations Associate

About the job

SiteMinder is the chosen solution for over 30,000 hotels to help them grow by expanding and optimising their online guest acquisition. Features include distributing their hotels’ rates and availability to over 350 online travel channels (such as Expedia, Booking.com and Agoda), helping them drive more guest bookings from their website, and offering business analytics to help them make decisions around rates and packages.  

What we have available

As a Growth Operations Associate you will be instrumental in helping SiteMinder successfully grow revenue and scale operations. You will also play a critical role in enabling our continued growth by partnering with senior leaders across the business and owning end-to-end projects that will propel us forward. You will be a great fit for this role if you are a natural self-starter, are comfortable working with the most senior levels of the organisation as well as the most junior, and value not just getting to the right answer but driving it through to execution as well.

What is it like to work with us?
 
Our people tell us that they joined us for career opportunities, the unique culture and the interesting and challenging work they undertake every day.  What they really love about working at SiteMinder is the fun, friendly, relaxed environment and the work hard, play hard camaraderie they share with their teams.
 
Many of the people we hire come recommended by friends or colleagues already working with us so we encourage you to check your network and see if someone you know is already part of the SiteMinder team to ask them directly about our culture.
 
Vibrant, energised, relaxed and fun are just some of the adjectives they used to describe us.
We’re no longer a start up but we are still growing fast, which can be challenging. We’re pretty young in our journey and we are working on a variety of initiatives to support our staff in getting the best out of their SiteMinder career experience.
 
Check out our website to find out more about us, the story of our founders is also pretty inspiring and definitely worth a watch. You can find us at www.siteminder.com there’s a whole lot of information that should help inform your decision to apply. If you think you are a fit, we’d love to hear from you.


Salary $120k to $200k

About you

As a Growth Operations Associate you will be responsible for:
  • Your role is to offer extra firepower to the CEO and executive team at the overall company level
  • Your role will be to identify opportunities and identify issues, and through a broad lens (people, technology and process), you will map out pathways to solutions and drive their implementation
  • These opportunities might relate to cross selling and up-selling, sales conversion, retention or pricing and demand to name a few
  • You will have support of the business from the highest levels to implement changes that will drive value in these areas and others whether this relates to human resources, technology or process transformation
  • Who are we looking for:
  • You will likely have a background in management consulting from a top tier firm and have 3-­8 years of work experience
  • You will be a self­ starter and have high levels of energy and drive and you will be a doer who can roll your sleeves up and get things done
  • Technology will be a passion and you will love data and know how to use it to find answers and innovateYour communication skills will also be a strength as will your ability to interact with the most senior levels of the organisation as well as the most junior
  • You will most definitely be a team player with a humble attitude and you will be hungry to make an impact in a role where the sky is the limit
  • SiteMinder Values:
  • Think Customer - see everything from the customers perspective
  • Be in the Game - passionate high performers - no spectators
  • Own it Finish it - be decisive, accountable
  • OK is not OK - make what you do great, challenge the status quo
  • Be Candid - have regular, open and sometimes difficult conversations
    • Language required: English.

    The company

    As the leading cloud platform for hotels, SiteMinder allows hotels to attract, reach and convert guests across the globe. We serve hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world.

    SiteMinder’s products include The Channel Manager, the industry’s leading online distribution platform; TheBookingButton, a wholly-branded booking engine for direct bookings via the web, mobile or social; Canvas, the intelligent website creator for independent hoteliers; Prophet, real-time market intelligence solution that takes the guesswork out of pricing rooms; and GDS by SiteMinder, a single-point of entry to a six-figure network of travel agents and the world’s major GDSs.

    With more than 26,000 hotel customers and 400 of the industry’s top connectivity providers as our partners, today we have presence in more than 160 countries on six continents.

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    Growth Operations Associate

    Sydney, Australia

    Full-time, Indefinite

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