[{{ $ctrl._job.status.name | translate}}] Inside Sales Team Manager - Latin America ( Spanish & English Bilingual )


Job description

SiteMinder is leader of the hotel technology space, challenging the status quo to provide innovative cloud-based products that allow hotels to connect with their guests. As a workplace, we continue to challenge the norm by hiring talented employees who are eager to help us expand our presence and establish SiteMinder as the leading cloud platform for hotels.

Now with five core offices around the world and over 30,000 (and counting) hotels using our software, we’ve come a long way from our humble beginnings in Sydney, Australia. After receiving a $30M investment from a Silicon Valley investor, we launched our Dallas office in 2014 on a mission to take over the American hotel market. SiteMinder may no longer be considered a tech startup, but we do strive to retain the same forward-thinking ambition and dynamic energy that made has made us an industry pioneer.

The Role
Regional Sales Manager

The Regional Sales Manager will manage our high-volume Latin America inside sales team based in Dallas, ensuring team performance is meeting or exceeding targets. The Regional Sales Manager will also onboard, mentor and train new and existing sales team members, providing regular coaching where necessary.

Sound like you fit in?

Then we’d love to hear from you! Please submit your resume through the job board or email Samantha Longinotti, Global Talent Acquisition Consultant, at samantha.longinotti@siteminder.com for direct inquiries.

Want to add a personal touch to your application? Complete a short video questionnaire on why you're interested in joining SiteMinder!



As a Regional Sales Manager, you will:

  • Lead and motivate an inside sales team dedicated to Latin America, setting clear expectations of performance and conduct and measuring against this in order to meet or exceed team sales targets.
  • Coach and mentor team on how to improve performance in areas of sales technique, building a pipeline, etc.
  • Assess each team member's sales pipeline and prepare regular forecast reports.
  • Review the sales activity and performance dashboard for each team member, offering guidance where needed.
  • Onboard new team members and continually review the performance of all team members, identifying opportunities for development and improvement.
  • Work to minimize the drop-off or "never went live" percentage of sales by assessing sales quality and encouraging properly qualified sales.
  • Create and maintain an open, productive and healthy sales culture that encourages high employee engagement in alignment with SiteMinder's company culture and values.
  • Adopt the relevant processes, procedures and policies of SiteMinder to ensure a consistently high level of work. Where necessary, identify short falls and suggest improvements for the process, procedure and/or application.
  • What you bring:
  • Experience managing a team of inside sales employees within a software-as-a-service (SaaS) organization.
  • Bilingual fluency in Spanish and English, both verbal and written.
  • Familiarity or knowledge of the hospitality/travel technologies is highly preferred.
  • A passion for leading, motivating and teaching others.
  • Excellent sales and negotiation skills with an ability to set and exceed targets.
  • Operational knowledge of Salesforce CRM.
  • Experience in dealing with clients and employees from different backgrounds and cultures.
  • What SiteMinder brings (our perks!):
  • Annual salary + bonus.
  • Comprehensive healthcare benefits, including medical, dental and vision, with over 10 plans to choose from. Health insurance is effective starting day 1 of employment, so there's no 90 day wait period!
  • Ample paid vacation and sick leave.
  • 9 paid holidays per calendar year + birthday off.
  • Free gym access for employees.
  • Generous paid parental leave policy.
  • Company-paid "breakfast bar" coupled with free snacks and unlimited lattes.
  • Weekly office happy hours and quarterly company-sponsored events.
  • Contemporary, collaborative office space with the latest technology.
  • Global exposure. With over 500 employees in our international offices (Sydney, London, Bangkok and Galway) and 30,000+ hotels using our software in more than 100 different countries, you are guaranteed to interact with colleagues and customers across the globe.
  • SiteMinder's values:
  • Think customer - See everything from the customer's perspective.
  • Be in the game - Passionate high performers, no spectators.
  • Own it, finish it - Be decisive and accountable.
  • OK is not OK - Make what you do great, challenge the status quo and innovate.
  • Be candid - Have regular, open and sometimes difficult conversations.
  • Job type
    Dallas, TX, United States
    Sales & Marketing
    Starting in
    As soon as possible


    As the leading cloud platform for hotels, SiteMinder allows hotels to attract, reach and convert guests across the globe. We serve hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world.

    SiteMinder’s products include The Channel Manager, the industry’s leading online distribution platform; TheBookingButton, a wholly-branded booking engine for direct bookings via the web, mobile or social; Canvas, the intelligent website creator for independent hoteliers; Prophet, real-time market intelligence solution that takes the guesswork out of pricing rooms; and GDS by SiteMinder, a single-point of entry to a six-figure network of travel agents and the world’s major GDSs.

    With more than 26,000 hotel customers and 400 of the industry’s top connectivity providers as our partners, today we have presence in more than 160 countries on six continents.

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