Job description

SiteMinder is leader of the hotel technology space, challenging the status quo to provide innovative cloud-based products that allow hotels to connect with their guests. As a workplace, we continue to challenge the norm by hiring talented employees who are eager to help us expand our presence and establish SiteMinder as the leading cloud platform for hotels.
Now with five core offices around the world and over 27,000 (and counting) hotels using our software, we’ve come a long way from our humble beginnings in Sydney, Australia. After receiving a $30M investment from a Silicon Valley investor, we launched our Dallas office in 2014 on a mission to take over the American hotel market. SiteMinder may no longer be considered a tech startup, but we do strive to retain the same forward-thinking ambition and dynamic energy that made has made us an industry pioneer.
The Role
Office Manager
The role of Office Manager will be to support SiteMinder through the organization and coordination of office operations and procedures. The Office Manager is responsible for organizing all of the administrative activities that facilitate the smooth running of the SiteMinder office. 
Sound like you fit in?
Then we’d love to hear from you! Please submit your CV through the job board or email Samantha Longinotti, Global Talent Acquisition Consultant, at for direct inquiries.


As an Office Manager, you will:

  • Ensure that SiteMinder's office services are maintained by organizing office operations and procedures, including correspondence, filing, office maintenance, supplies and other general office functions.
  • Meet and greet all visitors to SiteMinder's office, notifying the relevant employee of the visitor's arrival.
  • Ensure that all employees have the correct access to the office and that employee badges are distributed, tracked and recorded.
  • Take responsibility for booking all travel for SiteMinder employees, including domestic and international transport, flights, accommodation and travel insurance, following SiteMinder's Travel Policy. Modify travel arrangements as needed.
  • Organize office events, functions and meetings, including venues, food, transportation and communication with the necessary parities.
  • Order and maintain correct levels of office supplies and equipment, such as stationary, food and beverages, and other kitchen supplies.
  • Take responsibility for petty cash, ensuring that receipts are kept and balanced.
  • Collect SiteMinder's mail on a daily basis and ensure all outgoing mail is dealt with in a timely manner.
  • Ensure the office maintained at a high standard that is compliant with Occupational Health and Safety laws, contacting custodians, building management or third parties when needed.
  • In conjunction with custodians, maintain the kitchen and common areas at a hygienic level and take responsibility for the dishwasher, coffee machine, refrigerators and other appliances and trash bins.
  • Run general errands and complete administrative tasks, including data-entry as required.
  • Communicate with all SiteMinder employees, providing regular updates on events or issues.
  • What you bring:
  • Proven experience working in an administrative or clerical role.
  • Strong organizational skills.
  • Attention to detail and accuracy.
  • An eagerness to assist others.
  • Strong verbal and written communication skills.
  • Ability to work in a team environment where ideas are shared and discussed as well as the ability to work autonomously.
  • A desire to contribute to a culture of entrepreneurialism and accountability.
  • What SiteMinder brings (our perks!):
  • Competitive annual salary.
  • Comprehensive healthcare benefits, including medical, dental and vision, with over 10 plans to choose from. Health insurance is effective starting day 1 of employment, so there's no 90 day wait period!
  • Ample paid vacation and sick leave.
  • 9 paid holidays per calendar year + birthday off.
  • Free gym access for employees.
  • Generous paid parental leave policy.
  • Company-paid "breakfast bar" coupled with free snacks and unlimited lattes.
  • Weekly office happy hours and quarterly company-sponsored events.
  • Contemporary, collaborative office space with the latest technology.
  • Global exposure. With over 500 employees in our international offices (Sydney, London, Bangkok and Galway) and 27,000+ hotels using our software in more than 100 different countries, you are guaranteed to interact with colleagues and customers across the globe.
  • SiteMinder's values:
  • Think customer - See everything from the customer's perspective.
  • Be in the game - Passionate high performers, no spectators.
  • Own it, finish it - Be decisive and accountable.
  • OK is not OK - Make what you do great, challenge the status quo and innovate.
  • Be candid - Have regular, open and sometimes difficult conversations.
  • Job type
    Fulltime job
    Dallas, TX, United States
    Starting in
    As soon as possible
    Latest start date
    February 2018


    As the leading cloud platform for hotels, SiteMinder allows hotels to attract, reach and convert guests across the globe. We serve hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world.

    SiteMinder’s products include The Channel Manager, the industry’s leading online distribution platform; TheBookingButton, a wholly-branded booking engine for direct bookings via the web, mobile or social; Canvas, the intelligent website creator for independent hoteliers; Prophet, real-time market intelligence solution that takes the guesswork out of pricing rooms; and GDS by SiteMinder, a single-point of entry to a six-figure network of travel agents and the world’s major GDSs.

    With more than 26,000 hotel customers and 400 of the industry’s top connectivity providers as our partners, today we have presence in more than 160 countries on six continents.

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