[{{ $ctrl._job.status.name | translate}}] Product Design Manager


Job description

Who are we

You may not have heard of SiteMinder, but If you’ve ever booked hotel accommodation online, chances are, you’ve used one of our products. We are the leading cloud platform for hotel integrations and bookings, with a presence in more than 160 countries. Focusing on disruptive solutions for the hotel industry we have grown to more than 30,000 hotel customers since 2006. For over ten years we've been changing the way hospitality works, empowering hotels to attract, reach and convert guests across the globe. SiteMinder was the first Australian tech company backed by Silicon Valley's TCV, the investors behind Facebook, Expedia, Netflix and Airbnb.

What we have available

Our Product Design team are looking for a Product Design Manager who will champion the user experience vision across multiple products for the SiteMinder platform. We have a Head Office population of 250 people; with 5Product Designers this is a highly visible role where you will be partnering with multiple teams from Product, Engineering, Design and Customer Operations.

You will inform all aspects of the product development process; from the strategic direction of the user experience to delivery and implementation for each product in an agile software delivery environment.

What is it like to work with us?
Our people tell us that they joined us for career opportunities, the unique culture and the interesting and challenging work they undertake every day. What they really love about working at SiteMinder is the fun, friendly, relaxed environment and the camaraderie they share with their teams.
Many of the people we hire come recommended by friends or colleagues already working with us so we encourage you to check your network and see if someone you know is already part of the SiteMinder team to ask them directly about our culture.
Vibrant, energised, relaxed and fun are just some of the adjectives they used to describe us. We’re no longer a start up but we are still growing fast, which can be challenging. We’re pretty young in our journey and we are working on a variety of initiatives to support our staff in getting the best out of their SiteMinder career experience.
Check out our website to find out more about us, the story of our founders is also pretty inspiring and definitely worth a watch. You can find us at www.siteminder.com there’s a whole lot of information that should help inform your decision to apply. If you think you are a fit, we’d love to hear from you. 


As the Product Design Manager you will:

  • Be a hands on Product Design Manager, leading and mentoring a team of skilled Product Designers who have a mix of UI and UX experience through ambiguity and deadline pressures
  • Manage the day to day of the Product Design team, driving direction and continued growth of Product Design at SiteMinder taking the 'Think Customer' approach
  • Create the building blocks of the Product experience vision and drive these through your team of Designers

  • A successful Product Design Manager at SiteMinder will have:
  • Proven people leadership experience, mentoring and coaching UI and UX Designers
  • Demonstrable knowledge and experience of user-centred design methodologies and usability practices
  • Knowledge and experience of product design fundamentals with information architecture, interaction design and visual design skills
  • The ability to quickly produce high quality deliverables across the range of disciplines (for web and mobile)
  • Scoping and prioritising of design initiatives
  • Outstanding ability to present design at all levels of the organisation with clear, articulate rationale and develop the skill in others
  • Proficient in standard design tools including Photoshop and Illustrator, Sketch, Invision and Axure
  • Working knowledge of HTML, CSS and responsive layouts
  • Experience design for SaaS, B2B and customer operations (customer journey) or similar workflows is beneficial
  • A portfolio that demonstrates delivery of large scale projects from concept to implementation
  • SiteMinder Values:
  • Think customer - See everything from the customer's perspective
  • Be in the game - Passionate high performers, no spectators
  • Own it, finish it - Be decisive and accountable
  • OK is not OK - Make what you do great, challenge the status quo and innovate
  • Be candid - Have regular, open and sometimes difficult conversations
  • Job type
    Sydney, Australia
    Starting in
    As soon as possible


    As the leading cloud platform for hotels, SiteMinder allows hotels to attract, reach and convert guests across the globe. We serve hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world.

    SiteMinder’s products include The Channel Manager, the industry’s leading online distribution platform; TheBookingButton, a wholly-branded booking engine for direct bookings via the web, mobile or social; Canvas, the intelligent website creator for independent hoteliers; Prophet, real-time market intelligence solution that takes the guesswork out of pricing rooms; and GDS by SiteMinder, a single-point of entry to a six-figure network of travel agents and the world’s major GDSs.

    With more than 26,000 hotel customers and 400 of the industry’s top connectivity providers as our partners, today we have presence in more than 160 countries on six continents.

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