Sales and Marketing Insights Analyst
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Sales and Marketing Insights Analyst

SiteMinder

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Sales and Marketing Insights Analyst

About the job

Headquartered at The Rocks in Sydney, we're the leading cloud platform provider for the hotel industry across the world. Since 2006 our founders have been quietly disrupting the multi-trillion-dollar travel industry by introducing a concept that would make tech accessible to every hotel in the world. 33,000 hotel customers later, we haven’t looked back. Our legacy as an undisputed leader in hotel technology has seen us rank among the 20 greatest pioneering techs to come out of Australia, we’re a six-time Deloitte Tech Fast 50 winner and the first Aussie-headquartered investment for Silicon Valley-based TCV, which has backed the likes of Facebook, Netflix and Spotify.

As part of our growth plans we're seeking a Sales and Marketing Insights Analyst to provides valuable data/insights to our Sales and Marketing functions to improve overall performance in these business areas.

Working closely with Sales, Marketing and our BI team you will define optimal performance measurements, trends and factors that impact our organisational success; interrogating, challenging and improving our sales/marketing funnel velocity and conversions from your insights.


In return for your skills and talent, you will be joining a global tech company of approx. 600 staff globally who are on the cusp of an aggressive diversification and growth phase. We have some pretty cool perks, we operate at pace, we have fun while we’re doing it – we celebrate our successes and we’re creating something pretty special.

If you want challenges, ownership, accountability and a place where growth both personally and organisationally are inevitable click apply!

We're well aware that this is quite a wish-list of skills therefore if you believe you have a great blend of at least some of the above we’d love to hear from you

About you

What you can expect in the role:
  • Working closely with Sales and Marketing to maximise operational efficiency and effectiveness
  • Working with Sales and Marketing Operations to ensure all required Sales and Marketing indicators are accurately tracked
  • Oversee sales and marketing metrics including; lead process management, lead/contact data stewardship and database maintenance. MQL to Closed Won lifecycle
  • Produce weekly, monthly and quarterly reports and presentations on your insights based on data from Salesforce and Marketo
  • Conduct regular analysis of Salesforce and Marketo data to provide actionable insights for Sales and Marketing leadership teams
  • To be successful in this role you will:
  • Proven experience in an Analytical role within Sales and/or Marketing
  • You enjoy analysing drivers and levers, getting deep into the data, using first principles thinking, and consistently delivering great results
  • You are a self starter with high energy and a proven ability to roll up your sleeves to get things done
  • You have experience with Salesforce / Marketo
  • You have experience with SQL professionally or in your spare time
  • You have experience building and using reports in Tableau or other similar data visualisation tools
  • Are able to data mine from various data sources and manipulate large data sets in order to derive valuable insights to drive actionable change within the sales and marketing functions, thus improving organisational performance
    • Language required: English.

    The company

    As the leading cloud platform for hotels, SiteMinder allows hotels to attract, reach and convert guests across the globe. We serve hotels of all sizes with award-winning solutions for independents and groups alike, wherever they are in the world.

    SiteMinder’s products include The Channel Manager, the industry’s leading online distribution platform; TheBookingButton, a wholly-branded booking engine for direct bookings via the web, mobile or social; Canvas, the intelligent website creator for independent hoteliers; Prophet, real-time market intelligence solution that takes the guesswork out of pricing rooms; and GDS by SiteMinder, a single-point of entry to a six-figure network of travel agents and the world’s major GDSs.

    With more than 26,000 hotel customers and 400 of the industry’s top connectivity providers as our partners, today we have presence in more than 160 countries on six continents.

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    Sales and Marketing Insights Analyst

    New South Wales, Australia

    Full-time, Indefinite

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