[{{ $ctrl._job.status.name | translate}}] Guest Experience Maker (German Speaking)
Six Senses Zil Pasyon Seychelles

Posted

Job description

Escort guests accordingly throughout the hotel.
Coordinate guest requirements with other departments and follow up to ensure all queries are handled to maximum satisfaction.
To handle all guests’ requests are quickly and efficiently
To ensure all customers requests are handled quickly and effectively
Assist and handle checking-in and checking-out of all Hotel guests in a timely and courteous manner
To ensure all guest telephone calls and messages are handled quickly and effectively.
All guests’ messages are presented in accordance with the hotel standard.
Ensure that all Front Office stationary and stock is available and re- ordered on time.
To ensure information listed on the Daily Event are correct and reliable.
To up sell wherever possible to ensure a maximum room rate is achieved.
To be actively involved with the recycling of paper materials within the work place.
Ensure to consolidate guest histories and feed into the system.
Monitor guest comments and follow up as necessary.

Requirements

Good knowledge of Microsoft Software platforms.
Proficiency in Opera system is a plus
Excellent knowledge of guest related functions and guest service.
Strong team mentality and willingness to be of assistance as required.
Very good command over written and spoken English and German languages
Job type
Full-time
Location
Seychelles
Department
Guest Relations
Languages
German, English
Starting in
As soon as possible
Latest start date
July 2019
Duration of the contract
More than 1 year
Accommodation
Twin Sharing
Other benefits
Meals, Uniform, Service Charge, boat transfer on and off the isalnd as per company policy

Six Senses Zil Pasyon Seychelles

Six Senses Zil Pasyon is located on Félicité, a private island where massive granite rocks and white sand beaches create an air of drama and beauty. With perpetual summer, the island is ideally located outside the cyclone belt just 30 nautical miles northeast of the Seychelles International Airport.
Created with the renowned Six Senses flair, the resort in Seychelles is a very personal destination that embraces nature while offering every creature comfort. Its 30 pool villas offer an oasis of serenity encircled by the Indian Ocean.

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