[{{ $ctrl._job.status.name | translate}}] Revenue and Reservations Manager
Six Senses Zil Pasyon Seychelles


Job description

Supervise and handle all local and overseas room-bookings.
Ensure that all reservation requests are replied efficiently.
Supervise and train subordinates.
Evaluate the subordinates’ performance and report their progress accordingly.
Keep control on travel agent allotment.
Answer correspondences, e-mails and fax for reservations within 24 hours
Prepare reports as required by management.
Direct all allocation of rooms.
Control room inventory in co-ordination with Sales and Marketing director
Respond promptly on the overbooking situation, close reservation for critical days and inform our associates of situations.
Help in the review of work methods and procedures in reservations.
Assist the Resident Manager/Sales and Marketing Director to achieve the maximum possible occupancy and average room rate to meet forecasted and budgeted figures.
Solve complaints from clients in regard to reservations and take immediate remedy action.
Responsible of the compilation and updating of the SOP’s of the reservation department.
Prepare business plan for the department to achieve set targets.
Conduct departmental training as per the resort’s training plan.
Conduct sales strategy analysis and refines as appropriate to increase market share.
Analyze period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.
Generate updates on transient segment each period.
Assist with account diagnostics process and validates conclusions.
Utilize interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Achieve and exceed goals including performance goals, budget goals, team goals, etc.
Provide revenue management functional expertise to cluster general managers, leadership teams and market sales leaders.
Ensure strategies conform to brand philosophies and initiatives.
Ensure that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.
Manage room’s inventory to maximize rooms revenue.
Assists with pricing and provides input on business evaluation recommendations.
Lead efforts to coordinate strategies between group sales offices.
Use reservations system and demand forecasting systems to determine, implement and control selling strategies.
Check distribution channels for hotel positioning, information accuracy and competitor positioning.
Ensure property diagnostic processes are used to maximize revenue and profits.
Initiate, implement and evaluate revenue tests.
Provide recommendations to improve effectiveness of revenue management processes.
Promote and protects brand equity.
Develop and manages internal key stakeholder relationships in a proactive manner.
Act as a liaison, when necessary, between property and regional/corporate systems support.


 Minimum 3 years experience in the same role within a luxury resort.
 Excellent written and spoken English communication skills required.
 Good understanding of reservations and revenue software.
 Hospitality Management Degree
Job type
Reservations, Revenue Management
Starting in
As soon as possible
Latest start date
August 2019
Duration of the contract
More than 1 year
Other benefits
Meals, uniform, transport, monthly service charge

Six Senses Zil Pasyon Seychelles

Six Senses Zil Pasyon is located on Félicité, a private island where massive granite rocks and white sand beaches create an air of drama and beauty. With perpetual summer, the island is ideally located outside the cyclone belt just 30 nautical miles northeast of the Seychelles International Airport.
Created with the renowned Six Senses flair, the resort in Seychelles is a very personal destination that embraces nature while offering every creature comfort. Its 30 pool villas offer an oasis of serenity encircled by the Indian Ocean.

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