[{{ $ctrl._job.status.name | translate}}] Debt/ Credit Collector - Slough, Langley, UK
Sixt

Posted

Job description

Sixt Rent a Car is an international leader in car rental, leasing, and innovative mobility solutions like Drive Now or mydriver. With revenues in excess of $2 billion and a fleet of 220,000 cars, we have moved into over 100 different countries worldwide. Sixt is the largest fleet purchaser of BMW’s internationally, however does not consider itself a luxury car rental company but a company with superior service and better cars for everyone at an exceptional value.
At Sixt, customers are guests. It’s not a rental transaction but an experience as that of a five star hotel. Sixt hires service oriented individuals, free to travel, and open to cultural experiences interacting with customers and colleagues from many diverse backgrounds. Sixt is more than just cars, we have a passion for style, technology, innovation, creativity and entrepreneurial spirit.

Key Tasks and Responsibilities

* To provide a dedicated debt recovery service for department on all claim types
* To make outbound calls to customers to settle the outstanding debt
* To take incoming calls
* To work to targets on calls to be made per day
* To assist with any ADHOC duties to support the Damage Team

Your Qualities

* Deliver a consistent and professional level of service at all times
* Achieve set revenue targets and call quality objectives
* Advise and influence customers on making payment
* Handle each call promptly and in the correct manner, updating records accordingly
* Input customer related data accurately and efficiently
* Take responsibility for resolving disputes, ensuring that caller concerns are actioned correctly and all parties are notified
* Explain the terms of sale, credit or contract condition as appropriate
* Manage customers who are resistant to agent contact by remaining polite, tactful, honest and firm
* Be persuasive, persistent and self-motivated.

Why Choose Sixt?

Competitive basic salary 40 hour week (all applicants must be available to work between 8.30am – 17.30 pm Monday to Friday

Requirements

See description

Job type
Full-time
Location
Langley, Slough, United Kingdom
Department
Other
Languages
German
Starting in
As soon as possible

Sixt

Accessibility to mobility is freedom. The freedom to experience and share the world with others, and to overcome barriers of thought and opinion. By constantly challenging the status quo and with the drive to get things done, our worldwide Sixt family with more than 6,000 members is working towards a future in which people around the globe have access to safe, efficient and comfortable mobility with the touch of a button. All our mobility products in one single app – whether it is for 6 minutes, 6 hours or 6 months. The world’s largest mobility fleet with more than 250,000 cars in over 105 countries is available precisely when and how you need it. A vehicle that may be driven by you, by a driver, or perhaps driven of its own accord. One brand, one company, all solutions. We are generating revenues of more than 2.6 billion Euros making Sixt the largest integrated mobility provider. Our motivation is you, our customer because we know that good is not good enough if better is expected. You are the most important person in our business. Everything we do, we do for you in order to create a product that excites and moves.
This is possible only with the best of talents, who are aware of the fact that the customer is our boss. Employees who are obsessed with making Sixt better every day, always questioning the status quo. Our employees are the initiators and executors of ideas – they get things done and take responsibility. Our employees never give up. They overcome barriers. They are the ones who drive our success and help us reach new dimensions.
Mobility is not just freedom – it’s Sixt.


CAREER PROSPECTS
No day is the same at Sixt. Our staff members never know which new, exciting challenges await them. We help you grow with tailored professional development so that you are equipped to master these challenges. Our employees can choose from a multitude of career possibilities – on a national or international basis, as a specialist or as a manager. We are happy to support exceptional career paths if that is what you are looking for.

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