Debt/ Credit Collector  - Slough, Langley, UK
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Debt/ Credit Collector  - Slough, Langley, UK

Sixt - LANGLEY

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Debt/ Credit Collector - Slough, Langley, UK

About the job

Sixt Rent a Car is an international leader in car rental, leasing, and innovative mobility solutions like Drive Now or mydriver. With revenues in excess of $2 billion and a fleet of 220,000 cars, we have moved into over 100 different countries worldwide. Sixt is the largest fleet purchaser of BMW’s internationally, however does not consider itself a luxury car rental company but a company with superior service and better cars for everyone at an exceptional value. At Sixt, customers are guests. It’s not a rental transaction but an experience as that of a five star hotel. Sixt hires service oriented individuals, free to travel, and open to cultural experiences interacting with customers and colleagues from many diverse backgrounds. Sixt is more than just cars, we have a passion for style, technology, innovation, creativity and entrepreneurial spirit. Key Tasks and Responsibilities * To provide a dedicated debt recovery service for department on all claim types * To make outbound calls to customers to settle the outstanding debt * To take incoming calls * To work to targets on calls to be made per day * To assist with any ADHOC duties to support the Damage Team Your Qualities * Deliver a consistent and professional level of service at all times * Achieve set revenue targets and call quality objectives * Advise and influence customers on making payment * Handle each call promptly and in the correct manner, updating records accordingly * Input customer related data accurately and efficiently * Take responsibility for resolving disputes, ensuring that caller concerns are actioned correctly and all parties are notified * Explain the terms of sale, credit or contract condition as appropriate * Manage customers who are resistant to agent contact by remaining polite, tactful, honest and firm * Be persuasive, persistent and self-motivated. Why Choose Sixt? Competitive basic salary 40 hour week (all applicants must be available to work between 8.30am – 17.30 pm Monday to Friday

About you

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  • Language required: English.

The company

ABOUT SIXT
SIXT is a leading international provider of high-quality mobility services. With around 6,4000 employees worldwide in 2021 and our products SIXT rent, SIXT share, SIXT ride and SIXT+ we offer a uniquely integrated mobility service across the fields of car rental, car sharing, ride hailing and car subscriptions. With just one app – the SIXT App – we offer our customers digital access to more than 242,000 vehicles and around 5 million connected drivers in approximately 110 countries worldwide. Besides its own range of vehicles, SIXT also integrates services from more than 2,500 mobility partners, building a strategic, sustainable and future-proof alliance for mobility.

Our employees, technological expertise, the courage to change and the will to grow – we call it “Wachstumswille” – have made SIXT what it is today: one of the most innovative, fastest growing and profitable mobility companies in the world generating revenues of over EUR 3.07 billion a year in 2022. A strong customer orientation makes it possible to offer flexible and limitless mobility solutions tailored to individual needs – everywhere we operate.

CAREER PROSPECTS
At SIXT no day is like the other - there are new and exciting challenges every day. We offer a variety of national and international career opportunities and personal development that is specially tailored to you with exciting prospects.

WE ENCOURAGE YOU ON YOUR CAREER PATH
Depending on the position, we support you with various support programmes. In the branches we work on your leadership skills and business knowledge and prepare you for managing a SIXT Branch with rotations and project assignments. Furthermore, group-wide programmes support the development of our future leaders, for example, with our Future Leader programme - and in a further step with our Leadership Excellence programme.

Our SIXT college is used for this: a wide range of training courses for different areas and subject-specific and cross-departmental knowledge with a variety of web-based e-learning tools that in particular teach expertise in the field of car rental.

YOUR JOURNEY WITH SIXT
No matter where you would like to go, whether a specialist with in-depth expertise, management, or foreign posts in our corporate countries: we are open to exceptional careers - what about you?

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Debt/ Credit Collector - Slough, Langley, UK

Langley, Slough, United Kingdom

Full-time, Indefinite

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