Host/Hostess
Host/Hostess

SLS Hotels

Posted

Host/Hostess

About the job

Company Description

SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!

Job Description

What you’ll do

We are looking for a Host/Hostess to join the pre-opening team at SLS Barcelona. Under the Guidance of the Outlet Manager you’ll be responsible for creating a perfect first impression on all guests entering the restaurant/bar, while strategizing the flow of clients, securing large parties and events and ensuring guest have a flawless experience:

  • Greet all guests warmly and by name, escort guests to their table, provide chair assistance for all guests, and menu presentation.
  • Host large parties when scheduled.
  • Ensure ambiance is appropriate, including music, temperature, lighting.
  • Maintain a clean and organized reception area.
  • Approach guest and collect information needed to assist with seat and bar arrangements.
  • Constantly provide guests with accurate information about property as well as entertainment offered.
  • Confirm reservations and answer daily email inquiries in timely manner.

Qualifications

What we are looking for...

  • Degree with emphasis in Hospitality/Restaurant management.
  • +2 years of experience in hospitality within hotels/bars with high volume of food & beverage in a similar administrative role.
  • Knowledge of hotel food & beverage operations.
  • Ability to multitask, work in a fast-paced environment and have a high-level attention to detail.
  • Excellent verbal and written communication skills. Fluent in Spanish and English.
  • You make people feel good - your team, guests and colleagues alike.  You make a positive impact.
  • You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them.
  • You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together.
  • You take ownership of important issues, solve problems, and make effective decisions.
  • You learn quickly and adapt to SLS’s unique culture.
  • You are humble and open to ideas. We leave our ego at the door and help get things done.
  • You’re up for doing things differently and trying (almost) everything once.
  • You want to be part of a team that works hard, supports each other and has fun along the way.

Additional Information

What's in it for you...

  • The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
  • The chance to challenge the norm and work in an environment that is both creative and rewarding.
  • Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
  • A competitive package and plenty of opportunity for development.
  • Excellent discounts across the entire Ennismore family of brands.

 

SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021.

The company

Opulent & Mischievous

SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.

View profile

Host/Hostess

Barcelona, Spain

Full-time, Indefinite

Start Date:

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