[{{ $ctrl._job.status.name | translate}}] Management Trainee - Guest Experience


Job description

Behaves and acts in an exemplary fashion, embodying the brand mindset
Helps the Front Office Manager and his/her Assistant organise and manage the team, perform administrative tasks and coordinate with the other departments
Helps employees improve their skills and provides support for career development
Supervises the work of the receptionists under his/her responsibility, ensuring synergy and consistency with Guest Relations Managers
Through his/her actions and presence at the reception, transmits the Assistant Front Office Manager's instructions and priorities
Ensures that guests have a smooth running stay
Organises the welcome and care provided by the team under his/her responsibility


Team spirit
Guest oriented and service minded
Sales know-how
Good listening and communication skills
Self control
Excellent presentation
Power Point
Education Level: Bachelor / Licence
Study area: Hospitality

Job type
Bukit Damansara, Kuala Lumpur, Malaysia
Front Office reception
Starting in
As soon as possible
Contract duration


AccorHotels employs more than 270,000 women and men across 33 brands spanning the luxury to economy hotel sectors. That’s nearly 4,600 adresses in 100 countries around the world. And counting.

AccorHotels opens 1 new hotels every 30 hours and recruits 20,000 talents each year, which means 1 new member to the AccorHotels Family every 6 minutes!

Now is the time to join this global leader in hospitality, whether you’re fresh out of hospitality school or a star talent from another industry considering a career move. With opportunities available in hotel operations, digital services, distribution, revenue management, food and beverage, guest experience, and more, AccorHotels offers talents not just a job, but a career with true development potential and global reach.

Watch four AccorHotels executives discuss what’s new and exciting at the company, how AccorHotels differentiates itself from its competitors, and where their own career paths have led within the group. One thing they all have in common: a strong vision for the future of AccorHotels and for tomorrow’s top talents within the organization.

To learn more about AccorHotels and its career opportunities, watch the full video introductions.

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