[{{ $ctrl._job.status.name | translate}}] Guest Relation Executive
Sofitel London Heathrow Hotel

Posted

Job description

What we are looking for:

Previous experience as a Guest Relations Executive or Reception Supervisor in a hotel would be beneficial but not essential
Your passion will be to wow our guest with amazing service and maintains contact with VIP’s and regular guests during their stay
You will be obsessed about brand standards and genuinely care about guest experience before, during and after their stay
You will have the ability to remain calm during difficult situations or in a very busy environment

Requirements

We are looking for a Guest Relations Executive who will represent our brand by delivering and exceeding our guest expectations.

As a Guest Relations Executive, you are responsible for ensuring that on all occasions guests are completely satisfied with their stay and that the services they receive meets or exceed their expectations.
Job type
Full-time
Location
London, United Kingdom
Department
Front Office reception, Guest Relations
Languages
English
Starting in
As soon as possible
Duration of the contract
Indefinite
Pay range
£20180
Other benefits
What do we offer: Our Guest Relations Executive receive some excellent Company benefits: A very competitive salary 28 days paid holiday with an extra 5 days, following 5 years’ service Discounted hotel room rates across our hotels, for you and friends and family Fantastic Training and Development opportunities Uniform and Complimentary Dry Cleaning Free Meals on shift Critical Illness and Pension cover Unrivalled Career Progression prospects

Sofitel London Heathrow Hotel

Swoop into Sofitel London Heathrow an award-winning Heathrow airport hotel that combines luxurious comfort with a convenient location in the worlds busiest airport.
We are connected to Heathrow Terminal 5 via a walkway to other terminals via free inter-terminal transfers and to central London by a 21-minute express train

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