[{{ $ctrl._job.status.name | translate}}] Waiter / Waitress
Sofitel London Heathrow Hotel

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Job description

Sofitel London Heathrow is an award-winning airport hotel that combines comfort with a convenient location next to the world’s busiest airport.

Connected to Heathrow Terminal 5 via a covered walkway and all other terminals by using the Heathrow Express complimentary service. Central London is just 21 minutes away, making the Sofitel London Heathrow ideally positioned for recreation, sport and culture. The theatres of London, golf at Wentworth and racing at Royal Ascot as well as the heritage of Windsor are all readily accessible.

The hotel is positioned as a luxury business hotel, one that has since it opened redefined the concept of an airport hotel, where personal service is complimented by sophisticated décor.

The restaurants and bars showcase fresh international flavors from an all day tea salon, to the open kitchens of our Vivre restaurant, or alternatively try our 3 AA Rosette gourmet French restaurant, La Belle Époque.

With 45 contemporary meeting rooms, cutting edge technology and Inspired Meeting Concierges this convenient London airport hotel can comfortably host meetings, conferences and events for up to 1300 guests.

Job Overview:
As our waiter / waitress you will have a key role in ensuring our guests have a memorable dining experience with us, ensuring they are greeted upon arrival and looked after throughout their stay.

Duties and Responsibilities:
- Welcome and greet guests as they arrive
- Escort guests to their seats
- Present them with a menu and wine list
- Schedule reservations in advance
- Monitor guest waiting list
- Accurately describe all items on the menu and offer suggestions to every guest
- Enter the order into Micros ensuring that all the information entered is correct
- Collect guest cash and credit card payments
- Ensure that tables are managed at the appropriate time

Requirements

- Energetic, customer orientated individual with previous food & beverage experience
- Excellent communication skills
- Basic numeracy skills and basic knowledge of Microsoft Office
- Knowledge of Micros is preferred
- Ability to work under pressure
- Flexible to work early shifts, late shifts and weekends
Job type
Full-time
Location
London, United Kingdom
Department
F&B service
Languages
English
Starting in
As soon as possible
Contract duration
Indefinite
Positions available
2

Sofitel London Heathrow Hotel

Swoop into Sofitel London Heathrow an award-winning Heathrow airport hotel that combines luxurious comfort with a convenient location in the worlds busiest airport.
We are connected to Heathrow Terminal 5 via a walkway to other terminals via free inter-terminal transfers and to central London by a 21-minute express train

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