Cowshed Spa Receptionist

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Soho House

Posted

Job description



Who we are…

Soho House & Co is a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada and Europe, with new openings planned for all global regions, with the addition of Asia in 2019.

The vibe…

At Soho House culture is everything and we believe that our Houses are only as good as the people who work within them. Whether it’s a private members’ club, hotel, restaurant, spa or gym each of our sites has its own style and atmosphere. We aim to make sure that all our guests and members have a great time and we firmly believe it’s our people who make that happen.

See for yourself CLICK the links BELOW to WATCH

HOW WE WORK ** HOW WE HAVE FUN ** and ** WHY WE STAY

The venue…

Soho Beach House overlooks Miami Beach, our House is set in a 15-story tower at the northernmost point of the Art Deco district. The main pool is surrounded by daybeds for reading and relaxing with a private stretch of beach with full waiter service. Our Club Bar is a nod to 1940s Cuba, featuring rotating art installations, a terrace, sofas and tables and other spaces and amenities that our members can enjoy. Our members are like-minded people with creative souls, and Soho House is a place to have fun, meet and grow.

The team…

We opened our first spa in a converted cowshed in 1998. Today, we have Cowshed spas and gyms with an array of state-of-the-art equipment and facilities in Soho House locations from Berlin to Miami and London to New York. Our dedicated team of highly skilled professionals enjoy taking care of people by providing a comfortable setting to rewind, relax and workout.

The role…

At Soho House the Spa Receptionist is an experienced, dynamic individual who possesses a real passion and pride in their work. Flexible Spa Receptionist with excellent customer service. Spa Receptionist is responsible for maintaining the cleanliness of Soho House Cowshed retail area and other items. As a Spa Receptionist, you are also accountable for providing full service to all guests staying at Soho House who are utilizing the spa and gym area.

A successful Spa Receptionist proactively inspects and cleans equipment and the floors (when applicable), replaces products, keep inventory as well as provides a fun, approachable and tranquil atmosphere in the House Spa retail area.

Main Duties

  • Passion for delivering outstanding client service
  • Ability to anticipate guest needs
  • A caring and can-do attitude
  • A high standard of personal presentation
  • Retail sales experience
  • Book client appointments successfully in Book4Time
  • Manage client appointments from booking and confirming to greeting the guest, setting up with appropriate spa tech, and processing payment for appointments
  • Maintenance of Spa reception desk and check-in area as well as changing and wait rooms
  • Maintain F&B items used for food service to the Spa
  • Provide refreshments to guests as required
  • Light administrative and clerical duties
  • Always maintain a fun and energetic attitude
  • Performs other duties as assigned by supervisor/manager
  • Flexible in Schedule


Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

  • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
  • Paid Time Off: Full- Time Employees have sick day's + vacation days
  • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
  • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
  • Learning & Development: An extensive range of internally and externally run courses are available for all employees.
  • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
  • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
  • Family Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Details

Job type
Full-time
Location
Miami Beach, FL, United States
Department
Front Office reception
Starting in
As soon as possible
Duration of the contract
Indefinite

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