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Soho House
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House Manager (Rooms Division)
About the job
**Join us for our recruitment open day on the 21st of September 2022 from 15:00 - 17:00. We would love to welcome you to discuss career opportunities** House Manager - Soho House Amsterdam
This House Manager is responsible for the overall management and operation of Hotel and Hotel Departments (including Reception, Housekeeping, Gym and Spa). The position supports the General Manager to ensure the overall operation of the Hotel and Members Club is maintained daily and that the needs of the owner, employees, members and guests are met and/or exceeded.
Main Duties…
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
This House Manager is responsible for the overall management and operation of Hotel and Hotel Departments (including Reception, Housekeeping, Gym and Spa). The position supports the General Manager to ensure the overall operation of the Hotel and Members Club is maintained daily and that the needs of the owner, employees, members and guests are met and/or exceeded.
Main Duties…
- To assume full responsibility for hotel and hotel departments and support the General Manager in the development, implementation and monitoring of financial and operational plans for the hotel.
- Provide day-to-day leadership and direction to maximize financial returns through revenue generation and productivity to ensure increased levels of customer satisfaction in the hotel.
- Drive the development of people, create and maintain a memorable guest experience, execute on company standards and build awareness of the hotel and brand in the local community.
- Keep the House running smoothly, make sure everything is working well and all our guests are safe and comfortable
- Whilst hands on when the demand requires, you will also have a commercial focus and know all parts of your business - driving and monitoring guest experience and commercial success.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
- Sign-on Bonus (Swapfiets or Gym Membership) for one year on us
- Travel costs fully covered > 7.5km
- Team events and supplier trips
- All Houses Membership
- Discount on F&B, rooms and Cowshed
- Partnership discounts (gym, health insurance)
- One paid moving day per year
- Two paid volunteering days per year
- Have 3 years in relevant management experience in hotel outlets with a proven track record of leading a professional, efficient, high quality and service-oriented operation
- Excellent leadership skills with experience of developing and leading a team. Ability to create a collaborative, positive and motivated workforce driven to achieve company goals
- Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise with team and guest
- Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks
- High attention to detail and accuracy – great at managing one’s own time and the time of the team
- Department: Room Division Management
Closed
House Manager (Rooms Division)
Full-time, Indefinite
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