Server

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Server
Soho House

Posted
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Job description



At Soho House, a Server is responsible for understanding and educating members and guests all menu items. The Server is responsible for all allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest satisfaction. The Server collaborates with other team members and completes pre-service and post-service duties, accurately entering orders into POS, and being attentive during service to support additional member or guest requests.

A successful Server maintains a positive attitude, is detail oriented, process driven, and flexible while working under pressure.

Main Duties

  • Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School
  • Positively influence members’ and guests’ experience by elevating the dining experience with food and drink pairing options
  • Discussing specials to drive sales through consistent and approachable communication with the highest level of service in accordance with Soho House Standards
  • Maintain communication and advise Management and the Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate risk
  • Complete all check out reports at the end of each shift and have it double checked and signed by management
  • Adhere to health and safety policies as well as all company policies, procedures, standards and local, state, and federal law as applicable
  • Accommodate special requests from guests or offer an alternative solution that better suits business needs
  • Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests
  • Assist runners and bussers when possible with expo and service bar tickets to support all table orders
  • Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed
  • Educate themselves about the menu, with the ability to make suggestions when asked by members and/or guests


  • Why work with us...

    Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

    • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
    • Learning & Development: An extensive range of internally and externally run courses are available for all employees.
    • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
    • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
    • Family Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

    Details

    Job type
    Full-time
    Location
    Chicago, IL, United States
    Department
    F&B service
    Starting in
    As soon as possible
    Duration of the contract
    Indefinite

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