Turndown Attendant
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Turndown Attendant

Soho House

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Turndown Attendant

About the job



Who We Are…

We are a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact.

Opportunities for all…

Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

The venue…

Soho Beach House overlooks Miami Beach, our House is set in a 15-story tower at the northernmost point of the Art Deco district. The main pool is surrounded by daybeds for reading and relaxing with a private stretch of beach with full waiter service. Our Club Bar is a nod to 1940s Cuba, featuring rotating art installations, a terrace, sofas and tables and other spaces and amenities that our members can enjoy. Our members are like-minded people with creative souls, and Soho House is a place to have fun, meet and grow.

The team…

We are the friendly faces that welcome members and guests to work out, relax, dine in or stay over. Our team is passionate about hospitality and brings a deep understanding of the local neighborhood to provide suggestions and act as a master concierge. Ability to answer and manage high volume phone lines, book rooms (where applicable) delegate out inquiries and respond to incoming request through well articulate and professional written or verbal communication.

The role…

At Soho House, a Turndown Attendant promotes a positive image of the property to members and guests and must be reliable, approachable, have acute eye for detail and should also be able to address guest requests and problems if they arise.

A successful Turndown Attendant is trustworthy, organized, dependable and passionate about creating and tidy spaces with a great can-do attitude!

Main Duties

  • Perform Turndown in accordance with our Standards of Procedure
  • Refreshing glassware in rooms when necessary
  • Initiating requests for maintenance work by reporting problems
  • Adhering to Lost and Found Policy for Lost Property
  • Answering guest requests when necessary
  • Assist with cleaning rooms before turndown starts.
  • Assisting with closing procedures after turndown
  • PROVIDE INVISIBLE SERVICE
  • Assist housekeeping team with rooms, focusing on deep cleaning procedures


Proactive in notifying management of occurring deficiencies or needs for repairs

  • Proper disposal of refuse as well as maintain storage areas and restock areas and back landing as needed
  • Collaborative team member, also reliable to work autonomously and proactively as needed
  • Adhere to health and safety policy (I.e. IIPP, worker’s comp procedures, and allergy procedures) is always followed as well as implement, monitor and enforce compliance with all Company policies, procedures, and standards and local, state, and federal law as applicable
Performs other duties as assigned by supervisor/manager

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

The Soho Perks…

  • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
  • Employee Assistance Program
  • Pet Insurance
  • Auto & Home Insurance
  • Generous Paid Vacation
  • Paid Holidays, Sick Days, Bereavement Pay, Personal Days and Paid Volunteer Days
  • Parental Leave
  • Career Development : Soho House can progress your career internationally.
  • Learning & Development: An extensive range of internally and externally run courses are available for all employees.


Closed

Turndown Attendant

Miami Beach, FL, United States

Full-time, Indefinite

Start Date:

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