Posted

Job description

Hotel Butler

Taj 51 Buckingham Gate and St James’ Court a Taj Hotel

What does it take to be part of our Heritage?

Would you like to come and work as a Hotel Butler for an international brand that is world-renowned for excellence, commitment to its employees and warmth and hospitality to its guests?

Working for the Taj Group sets you aside from other leading hotel brands worldwide. We instil a concept called Tajness into the DNA of all of our employees through our brand values of Mutual Respect and Sincere care; this means not only that we are able to offer every single guest a unique experience during their stay with us, but also the happiness in the workplace that our associates deserve.

St. James’ Court, A Taj Hotel, London is a quiet masterpiece , Taj 51 Buckingham Gate Suites & Residences is a 5 star including three restaurants, Michelin-starred Quilon, two bars, a state-of-the-art gym and wellness centre, Taj 51 Buckingham Gate provides the discerning luxury traveller with a suite experience that will make your stay in London genuinely special.

Requirements

To be responsible for every aspect of any requirement of the guest and perform a range of duties, which enhances the lifestyle, and comfort of the guest.

Check guest Suites prior to arrival and to ensure everything is in working order. Any problem to be reported to Housekeeping or Maintenance and to be recorded and to be followed up.

Meet and greet guest on arrival to the hotel.

Escort guest to their Suite and explain all facilities available in the suite.

Offer to unpack guest’s luggage as and when required.

Liaise with other departments to ensure guest satisfaction and to be the single point of contact for guests.

The ideal candidate for Hotel Butler will:

-Have previous hotel butler experience

-Have a high standard of personal presentation

-Be highly responsible & reliable

-Possess good communication skills and ability to prioritise

-Have the ability to focus attention on guest needs, remaining calm and courteous at all times

-Be eligible to live and work in the UK

If this sounds like the perfect role; we’d love to hear from you!
Job type
Fulltime job
Location
London, United Kingdom
Department
Front Office concierge
Languages
English
Starting in
As soon as possible
Latest start date
June 2018
Pay range
competitive salary , incentives + benefits
Other benefits
·Ten complimentary nights inc: breakfast worldwide in Taj Hotels (dependant on contract), 50% discount on F&B and SPA within hotels in the Taj Group. ·25% discount off treatments/products at the Wellness Centre, the hotel SPA ·The Hotel Butler will be a member of our life insurance and pension scheme ·Chair massage, Chiropody treatments and Yoga ·Associate Introduction scheme ·Associate Social Events ·Uniform and meals on duty

Taj 51 Buckingham Gate Suites & Residences and St. James’ Court, A Taj Hotel

Located in the very heart of central London, our two Taj London properties are just footsteps from Buckingham Palace and St James’ Park, and also conveniently close to Westminster Cathedral, Big Ben, The Houses of Parliament. Theatre-land and the shops and restaurants of Mayfair are all within walking distance. St. James’ Court is therefore perfectly positioned to explore London, either for business or pleasure.

St. James’ Court, A Taj Hotel was the masterpiece of an English gentleman and Royal Engineer, Major Charles Pawley, who designed it to be exclusive, and exclusive it has remained. More than a prime location and beautiful architecture. Outstanding service is de rigueur and our discreet and charming staff will not disappoint. They will provide more than a warm welcome; they will make each and every stay with us pleasurable and memorable.

Situated next to St James’ Court sits Taj 51 Buckingham Gate Suites and Residences offering one of the most enviable addresses in London. The 5-star heritage hotel is an architectural gem, comprised of three grand Victorian townhouses and offering the best in suite-only luxury accommodation.

Choose from 1, 2 or 3 bedroom suites, larger residences with up to 6 bedrooms or one of our 4 sumptuous signature suites. Each suite or residence combines spacious living areas and a fully equipped kitchen, designed to provide unforgettable home-away-from-home experiences, right in the heart of London.

With a history dating back to Tudor England, the site of Taj 51 Buckingham Gate Suites and Residences has a rich history. Acquired by Major Pawley in 1897, the site saw the development of eight redbrick townhouses, developed to the highest architectural standards of the time. The three historic houses that make up Taj 51 Buckingham Gate Suites and Residences today have retained their original names, King’s, Falconers and Minister’s, adding to the authenticity and historical legacy of the hotel site.

We ensure that each guest receives the optimum Taj experience through our array of facilities: a variety of flexible bedroom offerings, three restaurants, including the Michelin-starred Quilon, two bars, a state-of-the-art gym and wellness centre; an international Kids@taj programme, personal butlers, our Golden Key’s Concierge team, and modern technology, balanced perfectly with a nod to our Indian heritage and traditional English values.

Whether it is a business trip, honeymoon, summer vacation or city weekend stay, our hotel caters to all types of trips and provide discerning guests with an experience that will make their stay in London genuinely special.

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