Cloakroom Attendant
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Cloakroom Attendant

About the job


We are looking forward to welcoming you into a world of career development, where there is a real focus on sharpening your skills within a world-class environment. St Pancras Renaissance hotel promotes exceptional skills, and you will have a platform on which you can showcase your expertise and creativity. A team of expert hospitality professionals awaits you.


 


Our ideal Cloakroom Attendant


 


What we're looking for


  • A team-first attitude 

  • Great hospitality skills as well as attention to detail

  • Positive outlook and outgoing personality

  • Previous experience in a similar quality, five-star, high volume environment is a big plus


As our new Cloakroom Attendant, you will be responsible for


  • You will deliver the warmest of five star welcomes in our Food & Beverage outlets. Our guests visit us with expectations of attentive yet relaxed service where your personality and professionalism are delivered in equal measures.

  • The reality of your role and the responsibility you hold is that you can either make or break a guest experience depending on the service you provide. Your role holds great responsibility in checking in and ensuring the security of guest/client luggage whilst they enjoy the hotel’s facilities, and is key in protecting guest belongings and the hotel’s wider reputation.

  • We’re in the business of going above and beyond to create memorable moments for our guests and your role is key in executing this with every guest interaction.




Your Rewards and Benefits

  

In addition to the benefits you would expect from being part of a luxury, iconic brand, we also offer the following benefits;

 

  • Seeking adventure? Discover the world at discounted rates
  • Excite your taste buds with 20% off across our food and beverage outlets
  • Relax and unwind with 20% off spa treatments and golf across our properties
  • Take advantage of our monthly wellbeing packages;
  • Free health check from our Occupational Health specialist
  • Chiropodist appointments to take the pressure off your feet!
  • Nourish your mental and emotional wellbeing with free Reiki appointments

  • Loan offered to help buy a season ticket for travel to and from work in London
  • Cycle to work scheme
  • National and international career development opportunities
  • Access to free language lessons
  • Discount at major retailers across the UK
  • Workplace Pension Scheme 
  • Package of healthcare benefits
  • Opportunity to be a part of our #SPSC team who are committed to Take Care and Corporate Social Responsibility initiatives
  • Reward and Recognition; chance to become our Associate or Manager of the Month
  • Meals on duty, Uniform provided and laundered free of charge

 

Experience the dramatic St. Pancras Renaissance Hotel London. Our historic hotel, originally designed by famed architect George Gilbert Scott, first opened its doors as the Midland Grand in 1873 and welcomed guests traveling through St. Pancras Station. Now, this iconic, five-star luxury hotel has been reborn to combine today's modern conveniences with the elegance of yesterday's grand accommodations. 

 

About you

See description
  • Language required: English.

The company

After years of restoration, the luxury St. Pancras Renaissance London Hotel has become an icon and model of hospitality. Behind the fairytale façade that Sir George Gilbert Scott fashioned for the Midland Grand is a London 5-star hotel like no other – one that mingles Victorian splendor with contemporary style and service. Step inside the spectacular glazed entrance hall where Victorian high society once alighted from horse-drawn cabs, and stride down the famous grand staircase to dinner in The Gilbert Scott Bar and Restaurant where the brilliant, fresh brasserie cuisine of Marcus Wareing awaits. Our luxury lifestyle hotel in London boasts 245 guest rooms, including 38 beautifully restored and updated suites. While away from your room, take a journey of the senses in St. Pancras Spa offering a sumptuous, subterranean retreat. Imagine the drama of times past while enjoying a refreshment in The Booking Office Bar & Restaurant, our London King's Cross hotel's former ticket hall adjoining St. Pancras station.

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Cloakroom Attendant

London, United Kingdom

Full-time, Indefinite

Start Date:

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