Spa Leisure Attendant
About the job
- Sustained and proven experience in a similar quality, five-star, lifestyle, high volume environment
- A team-first attitude
- Great customer service execution and hospitality skills as well as attention to detail
- Positive outlook and outgoing personality
- Demonstrable skills in hospitality
- Delivering a five star luxury lifestyle service experiences to members, hotel guests and visitors
- Assisting in the smooth flow of Spa clients throughout the day including escorting the guests around the spa, advising and up selling retail items at the point of departure.
- Ensuring guests are comfortable at all times, offering refreshments and any assistance required
- Keeping the spa neat, tidy and clean, including the changing rooms, toilets, showers, pool area and relaxation areas
- Discount across our food and beverage outlets as well as discounted stays
- Monthly recognition events
- National and international career development opportunities
- Discount at major retailers across the UK
- Access to free language lessons
- Meals on duty and so much more...
- Department: Spa Spa & Wellness
About you
- Language required: English.
The company
After years of restoration, the luxury St. Pancras Renaissance London Hotel has become an icon and model of hospitality. Behind the fairytale façade that Sir George Gilbert Scott fashioned for the Midland Grand is a London 5-star hotel like no other – one that mingles Victorian splendor with contemporary style and service. Step inside the spectacular glazed entrance hall where Victorian high society once alighted from horse-drawn cabs, and stride down the famous grand staircase to dinner in The Gilbert Scott Bar and Restaurant where the brilliant, fresh brasserie cuisine of Marcus Wareing awaits. Our luxury lifestyle hotel in London boasts 245 guest rooms, including 38 beautifully restored and updated suites. While away from your room, take a journey of the senses in St. Pancras Spa offering a sumptuous, subterranean retreat. Imagine the drama of times past while enjoying a refreshment in The Booking Office Bar & Restaurant, our London King's Cross hotel's former ticket hall adjoining St. Pancras station.