Our Reservation Sales Associates are service-oriented professionals who are passionate about people and travel. You will be handling telephone and email guest enquiries for our hotels and our award-winning loyalty program.
Our Associates enjoy outstanding career development opportunities and new hires undergo a comprehensive New Hire Training Program that includes both job-specific modules and soft skills workshops. These are aimed at developing your overall confidence and professionalism.
We believe that work-life balance leads to healthy and happy people. We offer generous staff discounts for travel and leisure so that our Associates can travel the globe and savour the wonders of the world.
Skills and Experience
We are looking for candidates who enjoy interacting with customers and a sales driven role.
They should also meet the following criteria:
- Minimum Diploma in Business Administration/Hotel and Tourism Management or GCE ‘O’/ 'A’ Level
- Proficiency in spoken & written English
- Multi-tasking competence
- Experience in hospitality/travel industry, contact center environment or sales or customer service will be an advantage