Houseperson - Staybridge Suites - Ft. Lauderdale-Plantation

[{{ $ctrl._job.status.name | translate}}] Houseperson - Staybridge Suites - Ft. Lauderdale-Plantation
Staybridge Suites

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Job description

Description

About us

At Intercontinental Hotels Group, we own, operate and franchise more than 3500 hotels, offering close to half a million guest rooms in nearly 100 countries.  By bringing your expertise and passion to any one of our brands, you will help us achieve our vision: to be the most preferred, admired and successful hotel company the world over.

 

 

 

 

 

 

Your day to day

 

Assist room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas.  Deliver and retrieve items requested by guests and housekeeping staff.

At Staybridge Suites® we want our guests to feel like part of the family which means we need you to:

Be down-to-earth by being straightforward and natural

Be thoughtful by being perceptive, caring and accommodating

Be sociable by being upbeat, involved and friendly

Be reliable by being professional, a team player and resourceful

Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.

Promote teamwork and quality service through daily communication and coordination with other departments.

Report to supervisor needed repairs or unsafe conditions.

Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.

Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.

May collect newspaper and other items for recycling. 

Assist room attendants with heavy items such as mattresses and linens.  Deliver linens and other supplies to room attendants.

Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.

Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry.

Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.

May regularly assist with deep cleaning projects.

May assist with other duties as assigned.

 

 

What we need from you

Basic reading, writing, and math skills.  Some housekeeping experience and ability to speak English preferred.

This job requires ability to perform the following:

Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 pounds

Frequently standing up and moving about the facility

Frequently handling objects and equipment to maintain the facility

Frequently bending, stooping, and kneeling,

Communication skills are utilized a significant amount of time when interacting with guests and employees.

Reading and writing abilities are utilized often when reading assignments and completing checklists.

May be required to work nights, weekends, and/or holidays.

 

What we offer

In return we''ll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan.   Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we''ll give you the room to be yourself. So what''s your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Requirements

See description

Job type
Full-time
Location
Plantation, FL, United States
Department
Other
Starting in
As soon as possible
Duration of the contract
Indefinite

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