Swissôtel Al Maqam
Posted
Concierge Agent
About the job
“a passion for perfection”
Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career path.
Concierge
Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below, but not limited to these:
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To consistently offer professional, friendly and engaging service
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To assist guests with mail, messages, and any plans or arrangements they require
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To assist with any plans or arrangements the guest intends to make during their stay
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To assist guests regarding hotel facilities in an informative and helpful way
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To follow department policies, procedures and service standards
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To follow all safety policies
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Other duties as assigned
Qualifications:
We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment. In addition, the candidate should possess:
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Previous customer related experience an asset
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Must possess a professional presentation
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Must possess outstanding guest services skills and sophisticated verbal & written communication skills
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Computer literate in Microsoft Window applications an asset
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Strong interpersonal and problem solving abilities
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Highly responsible & reliable
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Ability to work well under pressure in a fast paced environment
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Ability to work cohesively with fellow colleagues as part of a team
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Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position:
Physical aspects of the position include but are not limited to the following:
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Frequent standing and walking throughout shift
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Occasional kneeling, pushing, pulling, lifting
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Occasional ascending or descending ladders, stairs and ramps
Swissôtel Hotels & Resorts offers broad career development possibilities within a growing international group and competitive conditions of employment.
If you feel you are ready for your next professional challenge, send us your application today.
Concierge Agent
Ash Shawqiyyah, Mecca, Saudi Arabia
Full-time, Indefinite
Start Date:
Latest start date: