Concierge - Bellman

[{{ $ctrl._job.status.name | translate}}] Concierge - Bellman
Swissôtel Grand Shanghai

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Job description

“a passion for perfection”

  

Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career path.

  

Bellperson

  

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

  • To consistently offer professional, friendly and engaging service
  • To ensure the timely and efficient transfer of luggage to and from the guest’s room
  • To ensure the guest is familiar with their room upon arrival ie. temperature control
  • To assist guests regarding hotel facilities in an informative and helpful way
  • To follow department policies, procedures and service standards
  • To follow all safety policies 
  • Other duties as assigned

Qualifications:

We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment. In addition, the candidate should possess:

  

  • Previous customer related experience an asset
  • Excellent communication skills and a professional presentation
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position: 

Physical aspects of the position include but are not limited to the following: 

  • Constant standing and walking throughout shift
  • Occasional lifting and carrying up to 30 lbs
  • Occasional kneeling, pushing, pulling, lifting
  • Frequent ascending or descending ladders, stairs and ramps

  

Swissôtel Hotels & Resorts offers broad career development possibilities within a growing international group and competitive conditions of employment.

  

If you feel you are ready for your next professional challenge, send us your application today. 

Requirements

See description

Job type
Full-time
Location
JingAnSi, China
Department
Other
Starting in
As soon as possible

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