Conference & Banquet Sales Coordinator

[{{ $ | translate}}] Conference & Banquet Sales Coordinator
Swissôtel Grand Shanghai

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Job description


“a passion for perfection”

Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career path.



Swissôtel Grand Shanghai, award winning “Leading Business Hotel” offers 467 contemporary designed rooms. 4 restaurants and bars, a health club and spa, comprehensive conference and banquet facilities cater to all events and occasions.


The S&M at Swissôtel Grand Shanghai is managed by a professional, friendly and dedicated team of Rooms Sales, Reservations, C&B Sales and PR & Communications. To strengthen our team, we are looking for:


Conference & Banquet Sales Coordinator

Position Objective: for you to ensure a high quality and consistent focus on the administration and coordination of this busy department, which will also assist in providing a personalized experience for all our clients, thereby contributing to and supporting the reputation of our hotel. 


Summary of Responsibilities:


  • Execute all relevant sales activities within individual market segment.
  • Participate in achieving department goal actively
  • To observe and count revenue and business from M.I.C.E
  • Try very best to sell hotel products
  • Assist Senior /Sales Manager to predict room revenue
  • Take part in major exhibitions concerns with tourism and promotions, recommend 
  • hotel’s rooms and meeting facilities.
  • Plan individual sales business trip and visit local clients.
  • Collect competitor’s information periodically
  • To maintain relationship with clients and continue to communicate with other department
  • To maintain superior market positioning through various means of communications such as business visit, call, fax, ect.
  • To develop room nights as well as catering revenue
  • Show clients around the hotel
  • Keep tense communication with relevant operation department
  • Attend prepare meeting and close meeting 
  • Hand over group inquiry and coordinate internal implementation
  • Hand over group inquiry and coordinate internal implementation
  • Develop potential clients as well as future business


We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment. In addition, the candidate should possess:


  • Edit all the reports required from DOS.
  • Ensure to update all the sales events and datas.
  • Receive and answer all calls from customers.
  • Offer professional and excellent hotel information to customers.
  • Handle with all the letters, and ensure to manage all of them within 24 hours.
  • Manage the departmental files management system.
  • Assist to the sales follow-up works.
  • Contact group events, including make reservations for rooms/sites, set and supervise deadline and deposit payment.
Swissôtel Hotels & Resorts
Swissôtel Hotels & Resorts offers broad career development possibilities within a growing international group and competitive conditions of employment.

If you are interested in embarking on a challenging career with us, we invite you to submit your application online.


Swissôtel is an Equal Opportunity Employer.


See description

Job type
JingAnSi, China
Starting in
As soon as possible
Duration of the contract

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