Duty Manager

[{{ $ctrl._job.status.name | translate}}] Duty Manager
Swissôtel Kolkata

Posted

Job description

 

Hotel Description
 

Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career path.

 

Swissôtel Kolkata is Kolkata’s newest five star hotel near the airport and is attached to a mall featuring shops, restaurants and a multiplex cinema. Located in Rajarhat beside the IT hub, the hotel offers a distinct mix of leisure and business facilities.

 

The hotel has 147 guest rooms with spectacular outdoor Jacuzzis, three restaurants and a bar, a fitness centre and spa, an infinity swimming pool a business centre, and two meeting rooms. Over a 1000 guests can be accommodated in cocktail/reception style in Bern, the largest pillar-free banqueting facility of over 7000 square feet, apart from 3 breakout halls of over 650 square feet each.

 

The hotel has separate smoking (7th & 8th floors) and non-smoking floors (4th, 5th, 6th, 9th & 10th floors), free internet in areas except the banquets, and is noted for its unique offering of Swiss hospitality and attention to detail.

 

The award winning Bars and Restaurants of Swissôtel Hotels and Resorts have become places of entertainment throughout the world and Swissôtel Kolkata is no exception.

Link for applicants: http://www.swissotel.com/EN/Careers/RECRUITMENT/job offers.htm

   

Duty Manager

   

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

   

  • To consistently offer professional, friendly and engaging service
  • To oversee the smooth operation of the hotel and be the key contact for any guest issues or hotel emergencies
  • To assist guests regarding hotel facilities in an informative and helpful way
  • To follow department policies, procedures and service standards
  • To follow all safety policies
  • Shift work required
  • Other duties as assigned

Qualifications:

We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment. In addition, the candidate should possess:

   

  • Previous leadership experience required
  • Previous PMS experience required
  • Computer literate in Microsoft Window applications an asset
  • University/College degree in a related discipline an asset
  • Must possess a professional presentation
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

   

Physical Aspects of Position:  Physical aspects of the position include but are not limited to the following: 

  • Frequent standing, walking and sitting throughout shift
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps

   

Swissôtel Hotels & Resorts offers broad career development possibilities within a growing international group and competitive conditions of employment.

   

If you feel you are ready for your next professional challenge, send us your application today. 

 

Requirements

See description

Job type
Full-time
Location
Action Area II, Kolkata, India
Department
Other
Starting in
As soon as possible

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