Duty Manager

[{{ $ctrl._job.status.name | translate}}] Duty Manager
Swissôtel Nankai

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Job description

“Quality in Life”

  

Swissotel Nankai, Osaka is a deluxe hotel ideally located in the heart of Namba, Osaka’s most exciting entertainment, shopping and dining district. The hotel sits above Nankai Railway’s Namba Station offering direct train access to Kansai International Airport and all major tourist attractions such as Kyoto, Nara and Kobe are within easy reach. The 36-storey tower has 546 well appointed guestrooms, including 42 Executive floor rooms and 28 suites with upgraded amenities including Swiss Executive Club Lounge access ensure an unrivaled experience with the ultimate in amenities and in-room technology. Pürovel Spa & Sports offers a selection of spa treatments, fully equipped gym, Jacuzzi, sauna and indoor swimming pool.

 

 

 

Duty Manager

   

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

   

  • To consistently offer professional, friendly and engaging service
  • To oversee the smooth operation of the hotel and be the key contact for any guest issues or hotel emergencies
  • To assist guests regarding hotel facilities in an informative and helpful way
  • To follow department policies, procedures and service standards
  • To follow all safety policies
  • Shift work required
  • Other duties as assigned

Qualifications:

We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment. In addition, the candidate should possess:

   

  • Previous leadership experience required
  • Previous PMS experience required
  • Computer literate in Microsoft Window applications an asset
  • University/College degree in a related discipline an asset
  • Must possess a professional presentation
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

   

Physical Aspects of Position:  Physical aspects of the position include but are not limited to the following: 

  • Frequent standing, walking and sitting throughout shift
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps

   

Swissôtel Hotels & Resorts offers broad career development possibilities within a growing international group and competitive conditions of employment.

   

If you feel you are ready for your next professional challenge, send us your application today. 

 

Requirements

See description

Job type
Full-time
Location
1, Ōsaka-shi, Japan
Department
Other
Starting in
As soon as possible
Duration of the contract
Indefinite

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