Assistant Chef Concierge

[{{ $ctrl._job.status.name | translate}}] Assistant Chef Concierge
Swissotel Merchant Court

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Job description

 

Quality in Life

  

Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career path.

   

Swissôtel Merchant Court, Singapore is a luxury hotel ideally located close to entertainment and dining hotspots such as Clarke Quay, Boat Quay and Chinatown. The close proximity of the MRT to the hotel makes Orchard Road, Raffles City, all major tourist attractions and the financial hub at Raffles Place, within easy reach.The 476 guest rooms and suites cater to the needs of the most discerning travellers. The Swiss Executive floors offer luxurious rooms and suites and the Swiss Executive Lounge provides additional luxury and exclusivity. Facilities includes an idyllic pool area with water-slides, an outdoor Jacuzzi, two award-winning restaurants and one lobby bar, a 24 hours Fitness Centre, Pürovel Spa & Sport, a column-less ballroom and seven function rooms.

Assistant Chef Concierge

  

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

   

  • Responsible in assisting the Chef Concierge for the operations of Concierge and Bell Desk department

  • Ensure that the team demonstrate the highest standards of guest services delivery, in accordance to the brand standards

  • Responsible in assisting the Chef Concierge in  leading, motivating and developing the team

  • To consistently offer professional, friendly and engaging service

  • To ensure the concierge team offers the best service, knowledge and assistance to guests

  • To assist guests with mail, messages, parcels and all inquiries

  • To assist with any plans or arrangements the guest intends to make during their stay

  • To assist guests regarding hotel facilities in an informative and helpful way

  • To follow department policies, procedures and service standards

  • To follow all safety policies 

  • Other duties as assigned

Qualifications:

We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment. In addition, the candidate should possess:

  

  • At least 1 to 2 years of relevant experience in a similar capacity, preferably from an international hotel chain
  • Member of Les Clefs d'Or Singapore will be an added advantage
  • Previous Leadership experience required
  • Must possess a professional presentation
  • Must possess outstanding guest services skills and sophisticated verbal & written communication skills
  • Strong computer skills (Microsoft Office and Opera)
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

  

Physical Aspects of Position: 

Physical aspects of the position include but are not limited to the following: 

  • Frequent standing and walking throughout shift
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps

  

Swissôtel Hotels & Resorts
 
Swissôtel Hotels & Resorts offers broad career development possibilities within a growing international group and competitive conditions of employment.
 
If you feel you are ready for your next professional challenge, send us your application today.

Requirements

See description

Job type
Fulltime job
Location
Singapore River, Singapore
Department
Other
Starting in
As soon as possible

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