“Quality in Life”
At Swissôtel Hotels & Resorts Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career path.
Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below, but not limited to these:
• To consistently offer professional, friendly and engaging service• To enter room reservation requests using the Property Management System• To enter rooming lists while ensuring accuracy, as required• To update reservations ensuring a flawless check in and check out process• To ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities • To liaise with sales and other departments as required• To answer telephone and email inquiries in a timely manner• To assist guests regarding hotel facilities in an informative and helpful way• To follow department policies, procedures and service standards• To follow all safety policies • Other duties as assigned
We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment. In addition, the candidate should possess:
• Previous customer related experience required• Previous Property Manager System experience preferred• Computer literate in Microsoft Window applications required• Strong interpersonal and problem solving abilities• Highly responsible & reliable• Ability to work well under pressure in a fast paced environment• Ability to work cohesively with fellow colleagues as part of a team• Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position: Physical aspects of the position include but are not limited to the following: • Frequent sitting throughout shift
Swissôtel Hotels & Resorts
Swissôtel Hotels & Resorts offers broad career development possibilities within a growing international group and competitive conditions of employment.
If you feel you are ready for your next professional challenge, send us your application today.
- Job type
- Singapore River, Singapore
- Starting in
- As soon as possible
- Duration of the contract