Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career path.
Located in the heart of the city amidst world-class shopping, entertainment and the Central Business District. One of Southeast Asia’s tallest hotels, Swissôtel The Stamford offers unsurpassed panoramic views of Singapore, with 1,259 guestrooms and suites, coupled with modern amenities, superbly-designed facilities and 16 exciting dining and lifestyle choices for a multi-dimensional experience. Assistant Outlet Manager, Fine Dining
The Assistant Manager is to assist the Outlet Manager in all her/his responsibilities by coordinating and managing the operation with regard to adherence to the hotel’s standards, ensuring internal and external customer satisfaction, productivity, maximization of revenue and resources, and effective control, based on outlet’s operating philosophy.
Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below, but not limited to these:
Supervision and control of food and beverage service in order to maximise profitability and customers’ satisfaction.
Support and guide junior staff and monitor their performance.
Ensure that all operating equipment quality is maintained.
Check on guests’ satisfaction, attend guests’ needs & complaints with proper follow up.
Report to manager any kinds of deviation from set standard and procedures.
Help minimize waste, neglect, breakages and mishandling of supplies and equipment.
Help control labour cost by maximizing allocation and rostering of team members
Minimum 3 years in a similar role
Diploma in Hospitality Management or higher
Problem solving and service recovery skills
Customer relation and interaction management skills
Marketing and financial analysis skills
Able to work under pressure and independently
Swissôtel Hotels & Resorts
At Swissôtel your contribution is important to the success of the Company. Our teams around the globe endeavour to provide a safe, attractive and dynamic working environment, which will encourage you to take initiative and demonstrate your best abilities. Together we design career plans and unveil new professional perspectives through our various development programs, and with your contribution you will help make your ambitions real.
"Ownership" is one of our values and we believe it strongly applies in you bringing your career to the next level. Swissôtel is committed to provide an environment that will foster and reward your efforts.
If you feel you are ready for your next professional challenge, apply on:
Swissôtel is an Equal Opportunity Employer
We regret to inform that only shortlisted candidate will be notified.
- Job type
- Downtown Core, Singapore
- Starting in
- As soon as possible