Desk Coordinator
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Desk Coordinator

Taj Dubai

Posted

Expired

Desk Coordinator

About the job

Desk Attendant – Job Description
• Good knowledge in handling guest requests.
• Good knowledge of Housekeeping operations.
• Responsible for Departmental keys and guest room master cards.
• Responsible for all calls coming to the Desk and to convey the right message to the right person.
• Maintaining records related to day to day operations of Housekeeping.
• Follow up with concerned departments in case of guest requests/ complaints.
• Updating the Housekeeping data board with information like VIP in-house, Today's occupancy Percentage, arrivals, departures, to do list, rooms for super cleaning etc.
• Good understanding of the property management soft wares
• Allocate work for each staff according to point system / work load for the day.
• Make the relevant room status changes on the software as per the instruction given by floor supervisors.
• Prepare the room discrepancy list for Front office.
• Prepare the VIP amenities list.
• Prepare the missing / broken item register.
• Handle the lost and found procedures and all enquiries.
• Changing the room status from Vacant dirty to vacant clean and changing the room status as per requirement.
• Coordinate with Engineering / Maintenance department for room maintenance issues.
• Co-ordinate with Front office department.
• Should have complete information related all the rooms in hotel.
• Should have information of every staffs, and where they are allotted for the work. E.g. Staff allocated for Floor 1, public area, pool side, SPA etc.
• Give proper handover to the next shift and mention all responsibilities in detail to next shift staff before leaving.
• Assist Housekeeper and Asst. housekeeper for preparing the monthly report and budgets.
  • As per the market standard
  • Yes
  • Uniform+Service charges + Accommodation + tips + 8 week off+ transportation + Duty meal
  • Department: Housekeeping Administration

About you

Desk Attendant – Job Description
• Good knowledge in handling guest requests.
• Good knowledge of Housekeeping operations.
• Responsible for Departmental keys and guest room master cards.
• Responsible for all calls coming to the Desk and to convey the right message to the right person.
• Maintaining records related to day to day operations of Housekeeping.
• Follow up with concerned departments in case of guest requests/ complaints.
• Updating the Housekeeping data board with information like VIP in-house, Today's occupancy Percentage, arrivals, departures, to do list, rooms for super cleaning etc.
• Good understanding of the property management soft wares
• Allocate work for each staff according to point system / work load for the day.
• Make the relevant room status changes on the software as per the instruction given by floor supervisors.
• Prepare the room discrepancy list for Front office.
• Prepare the VIP amenities list.
• Prepare the missing / broken item register.
• Handle the lost and found procedures and all enquiries.
• Changing the room status from Vacant dirty to vacant clean and changing the room status as per requirement.
• Coordinate with Engineering / Maintenance department for room maintenance issues.
• Co-ordinate with Front office department.
• Should have complete information related all the rooms in hotel.
• Should have information of every staffs, and where they are allotted for the work. E.g. Staff allocated for Floor 1, public area, pool side, SPA etc.
• Give proper handover to the next shift and mention all responsibilities in detail to next shift staff before leaving.
• Assist Housekeeper and Asst. housekeeper for preparing the monthly report and budgets.

The company

An intoxicating fusion of extravagance, heritage and contemporary style, Taj Dubai occupies a prime location, in the Emirates’ most famous city. The hotel’s 296 lavish rooms are a mix of rich Indian artistry and traditional influences, suffused with a cool, vibrant twist. Multiple room offers stunning views of the majestic Burj Khalifa.

Conveniently located at the Burj Khalifa precinct, Taj Dubai is a mere five minutes from the famed Downtown area and Dubai Mall. The airport is only nine miles (15 kms) away, making this one of the most coveted locations for business travellers and tourists alike. The hotel offers the ideal vantage point to watch the bustling city assume its glamorous, late-evening avatar. With iconic landmarks like Palm Jumeirah and Dubai Fountain in close proximity, Dubai's glitzy nightlife is a stone’s throw away.

Taj Dubai is a culinary gateway to modern twists on traditional gourmet dishes, inspired by a medley of countries and cultures. Delight in international cuisine at the global eatery, Tesoro. Savour exquisite Indian cuisine at Bombay Brasserie, the hotel’s vibrant restaurant and lounge bar. Sample delectable fusion dishes at The Eloquent Elephant, the lively gastro pub. Enjoy afternoon tea, finger foods and cocktails at Byzantium Lounge and indulge in the finest champagnes and wines accompanied by healthy Mediterranean bites at Treehouse.

The craft of our master chefs and impeccable service perfectly complement the ultimate location, amenities and large selection of venues of this luxury hotel. This makes Taj Dubai the preferred venue for your business presentations, functions and special banquets. The hotel’s stunning Opera Ballroom can host up to 500 people. Choose from a selection of meeting rooms, a large boardroom, a pre-function foyer area, and an outdoor pool deck for cocktails and events.

The hotel’s fully equipped fitness centre is ideal for a rejuvenating workout, while the Jiva Spa works wonders on your body and mind.

Come, experience the Emirates like royalty!

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Expired

Desk Coordinator

Dubai, United Arab Emirates

Full-time, Indefinite

Start Date:

Latest start date:

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