Executive Housekeeper
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Executive Housekeeper

About the job

The Executive Housekeeper is responsible for directing and administering all Housekeeping operations to ensure the highest level of cleanliness and continuing effort to deliver outstanding guest service and satisfaction as well as financial profitability.

Duties & Responsibilities

The Executive Housekeeper would be responsible for performing the following tasks to the highest standards:
· Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and meeting rooms in accordance with federal, state, local and company health, sanitation and safety standards and regulations.
· Lead, direct and administer all housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, purchasing and inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation.
· Recruit, interview and train team members.
· Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting coaching and evaluations and delivering recognition and reward.
· Ensure exceptional customer service by responding to requests and complaints in a timely manner.
· Refer and follow up on maintenance issues/problems with Engineering to protect hotel assets, ensure a safe, accident free environment for guests and employees and maintain/ improve guest satisfaction.
· To ensure that proper image is being maintained by staff members with respect to the Hotel’s grooming, uniform and personal hygiene standards.
· To establish and maintain close working relationships with all departments of the hotel to ensure maximum co-operation, productivity and morale.
· To manage all administrational duties as specified by the Hotel, including the preparation of weekly timetables and schedules.

About you

· A College or a University degree in Hospitality or a related field.
· At least 3 years’ experience in the same position at a 5* hotel.
· Management skills and critical thinking.
· Computer literate (Microsoft office applications, social media)
· Excellent knowledge of English Language (Greek or any other language to be an advantage)
· Excellent organisational and time management skills with the ability to prioritise work load.
· Ability to organize a multicultural team.
· Strong interpersonal skills.
· Passionate in delivering exceptional levels of guest service.
· Must be an EU Citizen.
  • Language required: English. Greek is a plus

The company

“Thanos Hotels & Resorts is more than a hotel group, it’s a philosophy. We believe in doing things differently”
Our Company is a reputable and well-established company with more than 40 years’ experience in the Hospitality Industry. The company has a collection of lifestyle hotels that conveys the energy and essence, serenity and style of the Mediterranean.
A sophisticated service-oriented brand that operates with heart and soul, social conscience and financial sense.
Thanos Hotels & Resorts consists of four hotels: Anassa, Annabelle, Almyra and the latest addition which is Aloe. All hotels have won numerous prestigious international awards in recognition of their high-quality services, cuisine, hospitality, immaculate housekeeping and friendliness of our staff.
At Thanos Hotels, our people, are at the very heart of everything we do. We offer performance evaluations and rewards, a safe and friendly working environment, and a clear culture of policies, procedures and standards. We’re proud of these practices and of the group they have helped us develop into.

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Executive Housekeeper

Paphos, Cyprus

Full-time, More than 1 year

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