Front Desk Clerk

[{{ $ctrl._job.status.name | translate}}] Front Desk Clerk
The Adelaide Hotel, Toronto

Interested in this opportunity ?

Join Hosco and apply at job offers from The Adelaide Hotel, Toronto


As a Hosco member, you have access to thousands of jobs and internships in hospitality worldwide

View 34317 other offers
Job type
Part-time job
Location
Old Toronto, Toronto, Canada
Department
Rooms division
Starting in
As soon as possible

Resume

Job Summary
 
     Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
 
     Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Notification to Applicants: The Adelaide Hotel Toronto takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance.  If you require an accommodation in relation to this job posting, our online application or an interview, please contact Danielle Saint-Louis at 416-637-4461 or by e-mail at Danielle.Saint-Louis@stregis.com.  Please note that this phone number and email are only for those individuals who would like to request an accommodation as part of the recruiting process.

Requirements

See description
Interested in this opportunity ?

Other suggested jobs

{{:: 'Bellman' | ellipsis : 40 : true }}

{{:: 'Amsterdam Marriott Hotel' | ellipsis : 35 : true }}

{{:: 'Lead Concierge' | ellipsis : 40 : true }}

{{:: 'Amsterdam Marriott Hotel' | ellipsis : 35 : true }}

{{:: 'Front Desk Clerk (parttime)' | ellipsis : 40 : true }}

{{:: 'Amsterdam Marriott Hotel' | ellipsis : 35 : true }}

{{:: 'Housekeeping' | ellipsis : 40 : true }}

{{:: 'Playa Montroig Camping Resort' | ellipsis : 35 : true }}
Interested in this opportunity ?
Other jobs
Cook II
金水区, 郑州市, China
Assistant Financial Controller
JieFangBei ShangQuan, China
Night Guest Service Agent
England, United Kingdom
Laundry Attendant 洗衣房员工
LuoMaShi, Chengdu Shi, China
View 15387 other offers
Past & current employees
Jelandhar Maripelli
captain/Supervisor at Mövenpick Hotel Jumeirah Beach
Jonah Jale Caisic
Captain at Kempinski hotel
Giuseppe Bonasia
Assistant F&B manager in-charge at Marriott Hotels
Ibrahim Shabana
Room attendant at Marriott Hotels
David Mitchell
Kitchen porter at We are talent ltd
View 233 other related employees
Suggested content
View all videos and articles
Locals in Toronto
Anna Stepanenko
Student from George Brown College - Hospitality and Tourism Management
Elodie Giordano
Front Desk Agent at InterContinental Toronto Yorkville
Yashy Murphy
Travel Writer, Social Media Strategist and Content Curator at Y Curation
Farnoush Ghaheri
Management Recruiter at Marriott International at Marriott International
Ajith Mathew
District Manager,Training Store Manager at Starbucks Coffee Canada
View 224 other locals