The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never miss their train.
As Reservations Consultant you will be responsible for selling and converting all reservation enquiries for our wonderful collection of rooms and suites at our prestigious hotel. You will ensure you are attentive to the caller's needs and utilise your expertise in selling to ensure you not only convert the call but also enhance the experience for the caller and ultimately the guest's stay when they arrive with us. You are a confident, professional, highly-motivated individual, with a welcoming personality and exceptional people skills. You are an excellent and confident communicator paying great attention to detail. You have knowledge of hotel property management systems such as Protel and, ideally, have worked in a similar role.
- Job type
- Edinburgh, United Kingdom
- Starting in
- As soon as possible