[{{ $ctrl._job.status.name | translate}}] Guest Experience Internship, The Barcelona EDITION
The Barcelona EDITION

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Job description

EDITION is an unexpected and refreshing collection of one-of-a-kind hotels. Join us, and you’ll help push boundaries, break new ground, and redefine hospitality as a bold, new experience for our guests—and your career.

EDITION is hiring warm, out-going, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

As a Guest Experience Agent trainee your main mission will be to create lasting memories providing an extraordinary experience for our guests by being genuine and delivering an uncomplicated service with the highest standards, organizing, confirming, processing, and conducting all guest experience activities including; handling all incoming and internal guest phone calls, handling all guest requests and ensuring guest requests are followed through on, and managing relationships with the operational departments in the hotel.

You will collaborate with your colleagues to create a new unique original experience for our guests, working with your team being an active brand ambassador to deliver an authentic and sophisticated service, and create a successful business.

If you would like to boost your career participating in a new unique, original experience , you are passionate about the hotel industry and you love the luxury lifestyle sector, you understand delivering fun quality and modern luxury service, you have the highest of standards, you believe that you can’t do your best without your team and you are currently enrolled in a hospitality degree, then we have the right job for you.

Requirements

If you would like to boost your career participating in a new unique, original experience in an extraordinary hotel’s opening, you are passionate about the hotel industry and you love the luxury lifestyle sector, you understand delivering fun quality and modern luxury service, you have the highest of standards, you believe that you can’t do your best without your team and you are currently enrolled in a hospitality degree, then we have the right job for you.
Job type
Internship
Location
Barcelona, Spain
Department
Customer Service
Languages
English, Spanish
Starting in
As soon as possible
Latest start date
November 2018
Duration
6 months
Pay range
350€ per Month
Accommodation
No
Other benefits
Meals on Duty, Uniform and Laundry for Uniform

The Barcelona EDITION

The Barcelona EDITION is located on the edge of El Born District, in the heart of the city, besides the Barcelona Cathedral and right next to the Santa Caterina Market, steps away from main city beaches, las Ramblas and main luxury shops as well as Gaudí buildings in Passeig de Gràcia. The hotel features 100 guest rooms, a signature restaurant, lobby bar/café, rooftop bar, swimming pool and state-of-the-art fitness center and a night club.

EDITION is the industry’s first truly global lifestyle hotel brand that successfully combines a personal, intimate and unique hospitality experience on a global scale. Developed in collaboration with Ian Schrager and Marriott Intl., EDITION combines outstanding innovation and design with the highest levels of service execution. It achieves this goal by bringing great personal, friendly, modern service as well as outstanding, one-of-a-kind food, beverage and entertainment offerings... “all under one roof”.

EDITION responds to new emerging cultural and social imperatives. It reflects these changing lifestyles and caters to a vast undeserved market of guests expecting and in turn demanding a unique experience, not merely a place to sleep. Each hotel is rare in its individuality, authenticity, originality and unique ethos that reflects the best of the cultural and social milieu of its location and of the time.

EDITION is about an attitude and the way it makes you feel rather than the way it looks. The attitude comes alive to guests via their senses. The brand has unique language, modern visual appeal, music and scent.

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