Franchised General Manager
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Franchised General Manager

The Barfield, Autograph Collection

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Franchised General Manager

About the job

Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.

 

Please apply online at: 

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=aaf2980d-0190-4698-8500-00e105726af5&ccId=2628247402_4231&type=MP&lang=en_US


Additional Information: This hotel is owned and operated by an independent franchisee, Coury Hospitality. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

 

Job Summary

The position is responsible for all aspects of operations of the hotel, from day-to-day staff management to guest and client relations. The General Manager provides leadership and strategic planning to all departments in support of service expectations, maximizing operations, overall guest satisfaction to maximize full profitability. 


REPORTS TO
Chief Operating Officer

SUPERVISES

All property departments including, but not limited to, Housekeeping, Sales, Engineering, Catering, Purchasing, Front Office, and Food & Beverage.


KEY RELATIONSHIPS

Chief Executive Officer, Chief Financial Officer, Corporate Accounting team, Corporate Human Resources team, property owners and other stakeholders, and Vendors and Clients. 


Job Requirements

Primary Job Functions

  • Plans, organizes, directs, and coordinates the operations of all Rooms Division, Sales, Engineering, Catering and Conference Management, Third Party Vendors and Food and Beverage departments.
  • Works closely and cooperatively with Corporate President, Corporate Controller, Director of Sales and Marketing, Corporate Director of Human Resources to develop annual hotel goals and action plans.
  • Works with the hotel department managers and their department heads to establish goals and objectives that coordinate with the overall hotel wide goals and objectives.
  • Coordinates the operations and activities of the above departments to ensure synergy within the hotel to reach financial performance and guest satisfaction objectives.
  • Evaluates changes in guest needs, the hotels guest mix, and industry and competitive trends to recommend appropriate product/service and operational changes to be made to ensure guest and employee satisfaction, and to maintain market dominance and exceptional financial returns.
  • Assists the Corporate Controller in the development of annual hotel operating budget.
  • Monitors and maintains hotel financial performance within approved budgetary guidelines.
  • Responsible for the profit performance of stated hotel departments.
  • Responsible for overall hotel guest satisfaction, setting goals to achieve specific objectives.
  • Responsible for management of third-party vendors.
  • Responsible for overall resolution of guest problems or complaints.
  • Works closely with Corporate President and Maintenance Manager to develop annual capital expenditure plans.
  • Work closely with direct reports and the Corporate Controller to achieve all support services and related goals.
  • Actively participate and promote staff involvement in community.
  • Demonstrate and promote teamwork among all management and staff.
  • Promote and ensure a clean and safe work environment.
  • Coordinate all hotel security efforts to ensure the safety of all hotel guests and team members.
  • Coordinate all hotel emergency evacuation activities, directing the activities of the hotel Emergency Response Team.
QUALIFICATIONS

Educational and Experience Requirements:

  • Minimum five years’ experience as Director of Operations/Hotel Manager of a large four-star or four-diamond multi outlet convention property.
  • Has managed/overseen both Food & Beverage & Rooms Division.
  • Bachelor’s degree in hospitality management or related field preferred.
  • Proven track record in the hotel industry demonstrating achievement of outstanding profit and guest service-related goals.
 

Qualifications/Skills and Abilities Requirements:

  • Excellent planning, organization, and guest services skills.
  • Outstanding leadership and communication abilities.
  • Able to work a flexible schedule, including weekends and holidays.
  • Basic sales/marketing acumen.


Work Environment: 

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job.

 

 

This company is an equal opportunity employer.

 

 

 

 

frnch1

Closed

Franchised General Manager

Amarillo, TX, United States

Full-time, Indefinite

Start Date:

Latest start date:

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