[{{ $ctrl._job.status.name | translate}}] Front Desk Receptionist
The Berkeley

Posted

Job description

We are currently seeking an experienced Receptionist to join our vibrant team at The Berkeley.

With an independent spirit and an eye for style, The Berkeley is the epitome of modern British luxury. Rooms are by leading designers, and London’s original fashionista afternoon tea is served daily in the Collins Room. The Berkeley is perfectly positioned between Hyde Park, fashionable Knightsbridge and the residential neighborhood of Belgravia. Its signature experiences include our famed Blue Bar, Out of The Blue, Michelin-starred dining in Marcus and the Bamford Haybarn Spa, with a heavenly swimming pool.

Role Description

As a Receptionist you will be responsible for creating a warm and friendly welcome to our guests at arrival and ensuring their stay is special and memorable. You will ensure seamless checking-in, rooming and departure of the hotel by learning about our guests and creating a personalised service. As a Receptionist you will also be checking reservation details, upselling and maximising revenue, and promoting our hotel outlets and services at all times. You will be also responsible for an allocated float, daily banking and handling cash.

Requirements

Entry Requirements

We are looking for an enthusiastic and motivated Receptionist, who we anticipate will have worked in a similar role within the hospitality industry. The ideal candidate will be a team player who is a fast learner, adaptable and has exceptional interpersonal and communication skills.

Other skills that will need to be demonstrated include:

Excellent guest care skills
- Ability to work under pressure
- Fluent level of spoken English
- Excellent telephone manner
- Confident, professional and welcoming personality
- A high standard of personal presentation

Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Job type
Full-time
Location
London, United Kingdom
Department
Front Office reception
Languages
English
Starting in
As soon as possible
Contract duration
Indefinite
Pay range
Excellent Salary & Benefit Package
Accommodation
No

The Berkeley

With an independent spirit and an eye for style, The Berkeley is the epitome of modern British luxury. Rooms are by leading designers, and London’s original fashionista afternoon tea is served daily in the Collins Room. The Berkeley is perfectly positioned between Hyde Park, fashionable Knightsbridge and the residential neighborhood of Belgravia. Its signature experiences include our famed Blue Bar, Out of The Blue, Michelin-starred dining in Marcus and the Bamford Haybarn Spa, with a heavenly swimming pool.

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