Sales Manager

[{{ $ctrl._job.status.name | translate}}] Sales Manager
The Carlyle

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Job description

Job Title: Sales Manager

Education: Bachelor's Degree

Location: The Carlyle, A Rosewood Hotel - NY, NY 10021 US (Primary)

Career Level: Manager

Category: Sales & Marketing

Job Type: Full-time

Compensation Currency: USD

Travel: 50 - 60%

Job Description: The Carlyle, A Rosewood Hotel is currently recruiting for a Sales Manager. The ideal candidate will be responsible for soliciting and servicing group sales and event/catering accounts to enable the hotel to meet and/or exceed revenue goals in rooms, banquet and outlet buyouts.
 
Essentials Duties & Responsibilities
Solicit new and develop existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.
Prepare correspondence to customers, internal booking reports and file maintenance.
Participate in scheduled sales meetings, pre-event meetings, training and other sales strategy related meetings as required.
Develop & maintain knowledge of market trends, competition and customers.
Professionally represent the hotel in community and industry organizations and events.
Assist with projects and reports.
Create and implement sales action plans to successfully achieve and exceed goals
Extensive knowledge of sales skills and food and beverage.
Extensive knowledge of the key market segments and how to influence production.
Participate as team player with other key Departments.
Provide constructive feedback to all departments and to hotel sales and marketing staff.
45% Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.
30% Prepare correspondence to customers, internal booking reports and file maintenance in addition to Menus, Floor Plans, BEOs, IEO and Events Calendar.
10% Participate in forecasting, daily business review meeting, pre-convention meetings, training and other food and beverage or sales-related meetings as required.
10% Work with other departments within the hotel to provide quality service to customers.
5% Develop/maintain knowledge of market trends, competition and customers.
Contribute to the annual marketing plans and budget process. Review goals and action plan on a scheduled basis. Maintain expenses within the budgeted guidelines.
Maintain a respectful working relationship with on-property colleagues and facilitate flow of communication.
Develop new marketing tools/collateral for the group and event market segment. Coordinate and monitor scheduled direct mail efforts.
Maintain knowledge of all Rosewood Hotels & Resorts to facilitate cross selling.
Prepare and submit timely monthly reports to Area Director of Sales. Recognize and include communication of market trends and competitive intelligence.
Attend sales meetings, F&B meetings and leadership training sessions as required.
Suggest, confirm and finalize menus
Create Menus, Floor Plans, BEOs, IEO and Events Calendar
Monitor services provided by banquet staff
Coordinate activities of events/catering department with other departments to ensure excellent service to guests
Additional duties as necessary will be assigned
Required Skills -
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Requires good communication skills, both verbal and written.
Must be able to travel on Business Trips as needed.
Must possess basic computational ability.
Must possess computer skills, including, but not limited to, Delphi, Opera, Salesforce, Microsoft Word, Excel
Extensive knowledge of Food and Beverage in addition to sales skills.
Ability to analyze data and establish appropriate action plans.
Desire to participate as part of a team.
General Skills -
Perform job functions with attention to detail, speed and accuracy
Prioritize, organize and follow-up on all actions
Be a clear thinker, remaining calm and resolving problems using good judgment
Understand guest service needs
Work with minimal supervision
Maintain confidentiality of guest and client information and pertinent hotel data.
Exceptional interpersonal skills - able to represent the property in the community
Ability to prioritize and organize work assignments
Ability to meet deadlines
Business acumen
 

Job Requirements:
Bachelor’s Degree or an equivalent combination of international degree in Hotel Management and progressive work-related experience.
Minimum of 2 years hotel sales experience in luxury brand, preferably in a union environment.

Requirements

See description

Job type
Full-time
Location
Lenox Hill, New York, NY, United States
Department
Sales & Marketing
Starting in
As soon as possible
Duration of the contract
Indefinite

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