Front Office Assistant (Receptionist)
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Front Office Assistant (Receptionist)

The Cavendish London

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Front Office Assistant (Receptionist)

About the job

The Cavendish London is a 230 bedroom 4-star deluxe hotel, perfectly located in the heart of central London''s Piccadilly, equidistant from Green Park and Piccadilly Circus stations. We are a contemporary hotel, with great facilities, including 5 well equipped & stylish Meeting/Conference Rooms, a relaxing Lounge and Cocktail Bar and fine dining restaurant. We are seeking highly personable, opportunistic and professional candidates with a passion for customer service excellence to join the hotel. As a Front Office Assistant on any given shift, you will be required to: • Give our guests a highly courteous and personable welcome and departure according to the required standards and above • Provide exceptional service to our guests by demonstrating full knowledge of our products, services and facilities • Ensure that the daily task list is completed in an efficient and effective manner • Work closely with other team members, supervisors and Concierge particularly in high volume periods whilst providing the highest service standard possible • Take initiative in accommodating our customers’ needs in a resourceful manner (external and internal clients) To be a successful Front Office Assistant , ideally you must have: • Excellent customer service skills • Ability to learn and work with systems quickly (Experience with Opera PMS is desirable) • Excellent communication and organisational skills • A good command of English is essential, a second language would be advantageous In return, working as a Front Office Assistant we offer: • Uniform and meals on duty • Training opportunities (on the job, internal and external qualifications) • Employee recognition scheme through guests and fellow team members • Employee stay rates throughout Europe (after passing probation) • Discount of 50% on all F&B outlets and many other welfare benefits instantly accessible About us The Cavendish London is managed by The Ascott Limited, one of the world’s largest lodging owner-operators. The Cavendish London is accredited with a number of accolades, including being recognised as one of the top 100 Best Small Companies to work for (2010 - 2014) and one of the Top 50 Best Hospitality Employers in 2013 and 2014. This is your opportunity to join our award winning hotel & team.

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The company

The leading serviced residence owner-operators, The Ascott Limited is a Singapore-owned company with over 30,000 operating serviced residence units in key cities of the Americas, Asia Pacific, Europe and the Middle East. Currently, with more than 22,000 units under development, the Company accounts to a total of more than 53,000 units in over 300 properties.

With an award-winning portfolio spanning three prestigious brands, we offer the exclusive and refined experience of modern living, no matter where your travels take you next.

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Front Office Assistant (Receptionist)

St. James's, London, United Kingdom

Full-time, Indefinite

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