Reservations/PBX Agent (Part-Time)

[{{ $ctrl._job.status.name | translate}}] Reservations/PBX Agent (Part-Time)
The Confidante

Posted
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Job description

Description

A Reservations/PBX Agent is responsible for reservations duties, but is not limited to handling guest room reservation requests for the hotel, provide guest with hotel facility information and answer questions relating to the hotel and local area, blocking rooms, entering group rooming lists, posting prepayments, billing no-show reservations, and other duties as assigned.  Also responsible for answering all incoming calls, handling guest mail and faxes, and taking messages for guests.

 

Must have good typing skills, a pleasant attitude and excellent phone demeanor.  Must work well under pressure.   Customer service experience preferred.  Excellent communication skills required as well as answer questions relating to the hotels.  Available to work a flexible schedule including weekends and holidays. Bilingual preferred.   

Requirements

See description

Job type
Fulltime job
Location
Mid-Beach, Miami Beach, FL, United States
Department
Other
Starting in
As soon as possible

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