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Lobby Host/Hostess
The Connaught

Posted

Job description

We are looking for an engaging and welcoming Lobby Host/Hostess to join the award-winning 5-Star deluxe Connaught Hotel.

Found at the heart of Mayfair village, The Connaught blends tradition with contemporary flair. With its bespoke service, 3,000-piece art collection, three Michelin-starred restaurant Hélène Darroze at The Connaught and London’s only Aman Spa, it has always been the choice for connoisseurs of the art of living well. Jean-Georges at The Connaught offers all-hours informal gourmet dining; and the exquisite Connaught Bar has won prestigious awards for its masterful mixology.

Role description

As Lobby Host/Hostess, you will:

  • Provide a courteous and efficient service to all guests and maintain the levels of service to the highest standards at all times.
  • Be responsible for welcoming and escorting guests in a warm friendly manner and be a true ambassador for excellent service.
  • Be responsible for our guests’ journey once they step through the doors of our hotel.

Requirements

Entry requirements

As Lobby Host/Hostess, you must:

  • Be passionate, motivated, welcoming and highly organised to ensure that all requests are attended to without any delays.
  • Be well presented, have excellent communication skills and a pleasant conversational skills.
  • Work well under pressure with excellent ability to co-ordinate efficiently with other departments and bring good administration skills.

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Details

Job type
Full-time
Location
London, United Kingdom
Department
Front Office reception, Host/Hostess
Languages
English
Starting in
As soon as possible
Duration of the contract
Indefinite
Other benefits
  • Competitive salary
  • Preferential room rates for yourself and family across Maybourne Hotel Group
  • 50% food & beverage discount across Maybourne Hotel Group
  • Vast range of learning and development programmes, for colleagues and managers at all levels
  • Opportunities for transfer and promotion across Maybourne Hotel Group
  • Social events & activities
  • Wellbeing events & activities
  • Critical illness cover
  • Season ticket loan
  • Additional benefits & initiatives may be available in local properties

Terms & conditions apply to all benefits

The Connaught

The Connaught, a luxury hotel set on a quiet corner in the heart of London’s chic Mayfair village, is the perfect blend of a discreet English ambience with the contemporary 5 star touches demanded by the modern traveller. Breathtaking luxury hotel suites from some of the world’s best designers; Michelin-starred cuisine from Hélène Darroze; pampering and wellness at the luxury Aman Spa, and the perfect Martini, served in the restored splendor of The Connaught Bar. All brought together by a team dedicated to ensuring a comfortable stay, there to anticipate and cater to your every whim as you relax in this sumptuous London residence. Arguably one of the most understated yet personal 5 star hotels in London.

From arrival, guests receive bespoke butler and concierge services at the elegant Connaught. In exclusive Mayfair, there is Michelin-starred dining, a holistic spa and 2 chic bars.

This famous London hotel has beautiful and unique bedrooms, each with a king-size bed, mood lighting, a 32-inch plasma TV and original artwork. The marble bathrooms boast a plasma TV and walk-in shower.

The cuisine at Hélène Darroze at The Connaught, inspired by the regional flavours of Hélène’s native France, has won 3 AA Rosettes and 2 Michelin Stars.

Espelette is a relaxed bistro-style restaurant where guests can indulge in a real treat, 'Chic and Choc' afternoon tea.

Connaught Bar and Coburg Bar both surround guests with stylish décor and serve mouth-watering cocktails and fine wines.

Completing the luxury experience, Aman Spa offers calming treatments and healing therapies drawn from the traditions of China, Thailand, India and the Americas

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