[{{ $ctrl._job.status.name | translate}}] Reservations Agent
The Dixon Autograph Collection


Job description

The Dixon, a new boutique style hotel part of Autograph Collection Hotels just opened in December 2018. Taking centre stage in the Tower Bridge neighbourhood on Tooley Street, The Dixon is set to be become a new cultural hub for the capitals centre of artistic activity.

• Named after John Dixon Butler the architect who originally constructed the building in 1905 as a Magistrates Court and police station “ the hotel takes inspiration from the areas vibrant cultural heritage, while also capturing its new wave of creative cool.
• The 193 rooms will redefine the traditional boutique hotel by seamlessly incorporating the local neighbourhoods culture through an artful mix of heritage design. Think simple brickwork, tall windows and modern furniture from British designers that will sit alongside more classic pieces, whilst curated artworks from local artists will hang on the walls.
• Cleverly reflecting the buildings purpose as a courtroom, the restaurant will serve as a neighbourhood oasis that will welcome not only hotel guests but also the local trade.

Main duties will include but not limited to:

* To process reservations by email, mail, telephone, fax or central reservation systems referral
* To respond to communications from guests, travel agents
* To create and maintain reservation records
* To prepare letters of confirmation and promptly process any cancellations and modifications
* Be familiar with the area / product and offer prompt assistance to guests


* Previous experience within 4/5 * hotel in a similar role
* Excellent phone etiquette and communication skills
* Expert in using Opera
* Hotel pre-opening experience is preferred
* Fluent speaker of English
Job type
London, United Kingdom
Reservations, Other
Starting in
As soon as possible
Contract duration
Pay range
Depending on experience

The Dixon Autograph Collection

Occupying an awe-inspiring building that dates from 1906, when it served as the Tower Bridge Magistrates Court, The Dixon is a new hotel that captures all the culture, creativity and variety of London SE1. Named after John Dixon Butler, the Grade II-listed building's original Edwardian architect, The Dixon is steeped in history but inspired by the contemporary character and culture of its vibrant neighbourhood. Its 193 rooms and suites, lounges and restaurant enjoy an edgy, eclectic design aesthetic and a boutique vibe. Tactile materials, surprising bursts of colour and finely-crafted details effortlessly complement the authentic original features. This place exudes style and charisma, from top to toe.

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