[{{ $ctrl._job.status.name | translate}}] Assistant Floor Manager
The Dorchester Hotel

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Job description

  • The ideal Assistant Floor Manager will have a passion for providing outstanding guest service and display excellence in personal grooming & presentation
  • As part of your daily responsibilities you must run events and private functions, while leading, motivating and coordinating the team
  • As an Assistant Floor Manager you will be crucial in creating stunning events from a grand dinner or less formal reception, business meeting, conference or extraordinary weddings
  • Together with the Events Operations Manager and Floor Manager, you must manage and monitor the operational effectiveness of Banqueting in order to maximise profitability and you must be confident to deputise in their absence
  • Your daily responsibilities will involve the anticipation, handling & managing complaints in a timely and professional manner
  • You must also monitor & control outlet operating costs i.e. expenses, payroll, overtime stock while continuously improving the operational processes and service standards



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Job type
Fulltime job
London, United Kingdom
F&B service
Starting in
As soon as possible

The Dorchester Hotel

Dorchester Collection's iconic British hotel, The Dorchester is situated at the heart of London’s Mayfair on Park Lane. The hotel offers guests a selection of 250 recently refurbished suites and rooms, many affording expansive views of Hyde Park. Exuding 1930s Art Deco glamour combined with a contemporary edge, The Dorchester Spa is one of London’s most exclusive pampering destinations. Some of London’s top dining is available to guests at The Dorchester including, three Michelin star Alain Ducasse at The Dorchester serving contemporary French cuisine; China Tang serving authentic Cantonese dishes; and exceptional modern British dining at The Grill at The Dorchester. Award-winning Afternoon Tea is served in The Promenade whilst The Bar at The Dorchester invites guests to enjoy the classic cocktail hour.

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