Front of House Manager
About the job
- We are looking for a dynamic and experienced Front of House Manager to join the team here at The Dorchester
- The successful candidate will manage and direct the Front of House departments in order to exceed stakeholder expectations, enhance brand image and maximize profitability
- A main responsibility will be to direct and provide strategic oversight of FOH area in the Rooms Division to achieve consistently high levels of service and the highest levels of guest and employee engagement
- 1-2 years experience in a similar Front of House Manager role or Front Office Manager role
- Excellent attention to detail and focus on guest engagement
- Passion for working in a luxury hotel environment
- Department: Reception Front Office reception
About you
- Language required: English.
The company
Dorchester Collection's iconic British hotel, The Dorchester is situated at the heart of London’s Mayfair on Park Lane. The hotel offers guests a selection of 250 recently refurbished suites and rooms, many affording expansive views of Hyde Park. Exuding 1930s Art Deco glamour combined with a contemporary edge, The Dorchester Spa is one of London’s most exclusive pampering destinations. Some of London’s top dining is available to guests at The Dorchester including, three Michelin star Alain Ducasse at The Dorchester serving contemporary French cuisine; China Tang serving authentic Cantonese dishes; and exceptional modern British dining at The Grill at The Dorchester. Award-winning Afternoon Tea is served in The Promenade whilst The Bar at The Dorchester invites guests to enjoy the classic cocktail hour.
Front of House Manager
Full-time, Indefinite
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