[{{ $ctrl._job.status.name | translate}}] Guest Services Host
The Dorchester Hotel

Posted

Job description

  • The ideal Guest Services Host will have a passion for providing outstanding guest service and display excellence in personal grooming & presentation
  • Working in one of the world’s most iconic luxury hotels, you must display excellent product knowledge at all times and take every opportunity to engage with guests an efficient & professional manner
  • Your responsibilities will be to deliver, collect and store luggage to ensure a consistently efficient and outstanding guest experience
  • You will also be accountable for providing assistance and support to all the guests in the Lobby Area as well as on the Forecourt
  • As part of your daily responsibilities you will also have to complete errands & shopping trips on behalf of guests as directed by Concierge

  • Full clean UK driving license required for the role
  • Previous experience in a similar 5* hospitality environment desirable but not essential
  • Excellent spoken English and communication skills

Requirements

See description

Job type
Full-time
Location
London, United Kingdom
Department
Front Office concierge, Guest Relations
Languages
English
Starting in
As soon as possible

The Dorchester Hotel

Dorchester Collection's iconic British hotel, The Dorchester is situated at the heart of London’s Mayfair on Park Lane. The hotel offers guests a selection of 250 recently refurbished suites and rooms, many affording expansive views of Hyde Park. Exuding 1930s Art Deco glamour combined with a contemporary edge, The Dorchester Spa is one of London’s most exclusive pampering destinations. Some of London’s top dining is available to guests at The Dorchester including, three Michelin star Alain Ducasse at The Dorchester serving contemporary French cuisine; China Tang serving authentic Cantonese dishes; and exceptional modern British dining at The Grill at The Dorchester. Award-winning Afternoon Tea is served in The Promenade whilst The Bar at The Dorchester invites guests to enjoy the classic cocktail hour.

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