[{{ $ctrl._job.status.name | translate}}] Reservations Executive
The Dorchester Hotel

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Job description

  • The ideal Reservations Sales executive will have a passion for providing outstanding guest service and display excellence in personal grooming & presentation

  • You must also ensure that the departmental policies and the hotel’s standards are followed at all timesWorking in one of the best world’s most iconic luxury hotels, you must display excellent product knowledge at all times and take every opportunity to upsell in an efficient & professional manner
  • As part of your daily routine, you must manage guest telephone, email and click and chat enquiries and communicate with guests in a professional, courteous and friendly manner in order to deliver consistent seamless service
  • You will have to arrange all guest requirements prior to arrival to ensure their stay is seamless, anticipatory and without complain

 

Requirements

See description

Job type
Fulltime job
Location
London, United Kingdom
Department
Reservations
Languages
English
Starting in
As soon as possible

The Dorchester Hotel

Dorchester Collection's iconic British hotel, The Dorchester is situated at the heart of London’s Mayfair on Park Lane. The hotel offers guests a selection of 250 recently refurbished suites and rooms, many affording expansive views of Hyde Park. Exuding 1930s Art Deco glamour combined with a contemporary edge, The Dorchester Spa is one of London’s most exclusive pampering destinations. Some of London’s top dining is available to guests at The Dorchester including, three Michelin star Alain Ducasse at The Dorchester serving contemporary French cuisine; China Tang serving authentic Cantonese dishes; and exceptional modern British dining at The Grill at The Dorchester. Award-winning Afternoon Tea is served in The Promenade whilst The Bar at The Dorchester invites guests to enjoy the classic cocktail hour.

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