Sales Manager
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Sales Manager

About the job

Our SalesManager is the illustrator of our hotel! Entrusted with developingstrong relationships within the defined assigned territory that result in increase production and spend within the group market segment for the 3 UK Hotels. Theynot only build and maintain the relationship with existing clients but also prospect new clients within the defined assigned territory, meet and exceed prospecting call and appointment targets. Though skillfully trained, they never lose sight of their ultimate reasonability, to create lifelong memories for our guests.


A day in the life of our Sales Manager demands high levels of energy. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the contributions that our SalesManager accomplish would be lengthy but the list below is essential to know.

  • Our SalesManager is responsible for meeting and exceeding goals from their assigned territory. This will include working with the Sales Executive and other team members to secure business, as wel as following-up with the customer on a regular bases to increase conversion and understand their wants and needs during their stay all to ensure our guests receives nothing but the best experience.
  • Sometimes ourguests have special requests for during the duration of their stay. Most of these requests are fulfilled by our Sales Manager.
  • Our values of Personality, Passion, Respect, Working Together and Creativity guide us each and every day. The purpose of Sales Manager is to live their behaviours to continue to create our legacy.
  • Communication is what keeps our departments running perfectly. Our Sales Manager must communicate with other departments and extended hotel team in order to ensure the alignment remains.
  • Our success is a result of our employees. We believe that everyone part of our team should share the rewards. For this position, here are just some of the benefits you will receive:

    • Employee Introductory Scheme - £750.00
    • World-class training and development
    • Complimentary nights with breakfast within Dorchester Collection
    • 50% F&B discount at selected restaurants within Dorchester Collection
    • Uniforms provided or complimentary dry-cleaning
  • Department: Sales

About you

  • All of our employees are ambassadors of our Vision, Values and culture. Our SalesManagers do this with all they do.
  • We encourage the unique personalities and passions of our employees, working together; as a team, a hotel and Collection.
  • Our guests forge our legacy. Knowing and understanding them is our goal, valuing kindness over process.
  • In a fast-moving world, we remain consistent and relevant, requiring flexibility from everyone on the team.
  • English is the primary language used in our hotel. Our SalesManager must feel comfortable communicating in this language.

*Please note: a points-based immigration system affecting the eligibility to apply to work in theUK has been introduced from 1 January 2021, and this role does/does not provide visa sponsorship. Based on this new system:

  • Applicants with Irish citizenship, an indefinite leave to enter the UK or an indefinite leave to remain in the UK are eligible to apply to work in the UK.
  • EU, EEA or Swiss citizens who already lived in the UK by 31 December 2020 need to apply to the EU Settlement Scheme by 30 June 2021 and obtain a settled or pre-settled status to continue living and working in the UK after this date.
  • All other nationalities that require a visa to be eligible to work in the UK will continue. Please refer to the official government website for further information.
  • Language required: English.

The company

Dorchester Collection's iconic British hotel, The Dorchester is situated at the heart of London’s Mayfair on Park Lane. The hotel offers guests a selection of 250 recently refurbished suites and rooms, many affording expansive views of Hyde Park. Exuding 1930s Art Deco glamour combined with a contemporary edge, The Dorchester Spa is one of London’s most exclusive pampering destinations. Some of London’s top dining is available to guests at The Dorchester including, three Michelin star Alain Ducasse at The Dorchester serving contemporary French cuisine; China Tang serving authentic Cantonese dishes; and exceptional modern British dining at The Grill at The Dorchester. Award-winning Afternoon Tea is served in The Promenade whilst The Bar at The Dorchester invites guests to enjoy the classic cocktail hour.

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Sales Manager

London, United Kingdom

Full-time, Indefinite

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