Housekeeping Room Attendant
For over 130 years, The Fairmont Banff Springs has built a distinct and iconic reputation. With 757 guest rooms, world-class golf and spa experiences, 78,000 square feet of expansive conference facilities, and one of the largest food & beverage operations in North America, our Castle in the Rockies is the place to ignite a brilliant career. This is a vibrant workplace with tremendous growth and mentorship opportunities; a place for colleagues who aspire to deliver amazing guest service, learn, grow and innovate.
The Rocky Mountain lifestyle doesn’t disappoint. Just a 1-hour drive from Calgary, Banff uniquely blends a community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It’s all at your doorstep; this year-round, mountain culture offers true work–life balance in one of Canada’s most spectacular destinations. Our welcoming community is cultural, and dynamic.
Summary of Responsibilities:
- Consistently offer a professional, engaging and friendly service
- Responsible for following all established and future standard operating procedures (SOP’s). These will include but are not limited to reporting to work, signing in and out, master, sectional or general keys, sequence of service and lost & found
- Expected to adhere to all Fairmont Hotels & Resorts standards that relate to hygiene and grooming, health and safety, fire, accommodations, guestroom standards and guest interactions
- Clean and record all assigned guestrooms including: making beds, removing trash and dirty linen, retrieving clean linen, dusting, vacuuming, sweeping, mopping, washing and polishing floors, replenishing amenities, placing furniture to its original position, being attentive to the guests belongings by pairing shoes, folding clothes and ensure that all other personal belongings are cared for. Additional information as laid out in the sequence of service.
- Clean the guest bathrooms which include: cleaning all surfaces (horizontal and vertical), all sinks, taps, vanities, tubs, showers and walls and toilets. Replenish amenities and additional information as laid out in the sequence of service.
- Clean and disinfect elevators, vacuum hallways, ensure back spaces are neat and tidy
- Report all concerns related to Engineering/Maintenance, health and safety, security or suspicious circumstances (including smells/sights and sound)
- Responsible for the assistance in maintaining a clean and organized backspace and housekeeping cart
- Other duties as assigned
- Previous guest service and/or housekeeping experience is an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible and reliable
- Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- No prior education required
Physical Aspects of Position (include but are not limited to):
- Constant standing and walking throughout shift
- Physically fit and able to work well under pressure
- Able to push, pull, lift up to 50 lbs.
- Able to bend and kneel with comfort
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit and apply online at www.fairmontcareers.com and see the extraordinary opportunities that exist! In Person: 405 Spray Ave, Banff Alberta, T1L 1J4 Monday – Friday 9am MST – 5pm MST Fax: 403-760-6056
ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
- Job type
- Banff, Canada
- Starting in
- As soon as possible