Restaurant Manager - 1888 Chophouse

[{{ $ | translate}}] Restaurant Manager - 1888 Chophouse
The Fairmont Banff Springs


Job description

  Restaurant Manager - 1888 ChophouseAs the  Restaurant Manager-1888 Chophouse, you will provide vision and leadership that fosters an engaged team and ensures quality, efficiency and superior service. This position will be responsible for the effective and efficient day to day operation of an upscale dining establishment and will play an integral role in the wine program with a list of over 750 labels.

Hotel Overview:  For over 130 years, The Fairmont Banff Springs has built a distinct and iconic reputation. With 757 guest rooms, world-class golf and spa experiences, 78,000 square feet of expansive conference facilities, and one of the largest food & beverage operations in North America, our Castle in the Rockies is the place to ignite a brilliant career. This is a vibrant workplace with tremendous growth and mentorship opportunities; a place for colleagues who aspire to deliver amazing guest service, learn, grow and innovate.

The Rocky Mountain lifestyle doesn’t disappoint. Just a 1-hour drive from Calgary, Banff uniquely blends a community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It’s all at your doorstep; this year-round, mountain culture offers true work–life balance in one of Canada’s most spectacular destinations. Our welcoming community is cultural, and dynamic.

Summary of Responsibilities: Reporting to the Assistant Director, Food & Beverage, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, friendly and engaging service
  • Oversee the recruitment, mentorship and development of department leaders, full time and part time colleagues
  • Lead, teach, coach and inspire a dynamic team in 1888 Chophouse to provide our guests with phenomenal dining experiences, resulting in exceptional guest satisfaction ratings.
  • Ensure the restaurant maintains budgeted levels of profitability and maximize revenues on a daily basis by managing reservations and turnaround times.
  • Participate in monthly forecasting and month end commentary
  • Assume responsibility for cleanliness, repair and maintenance, reporting any deficiencies as required
  • Conduct regularly scheduled departmental meetings
  • Recognize and correct guest service issues throughout an established presence on the floor and respond to guest concerns, quickly and professionally
  • Analyze data and trends to create strategies for improvement, while being innovative and upholding the Fairmont standards
  • Involved in ongoing food/beverage menu development and educating colleagues
  • Ensure accurate bi-weekly payroll for colleagues and leaders, while maintaining an accurate vacation schedule
  • Manage the 1888 Chophouse  Wine List and purchasing under the guidance of the Beverage & Service Manager
  • Ensure that the inventory turns are appropriate and inventory levels are kept to a minimum
  • Liaise with the Conference Services and Catering Team to assist with groups and buy outs
  • Other duties as assigned


  • Minimum two years of senior experience in Food & Beverage Management
  • Strong beverage and culinary knowledge required.
  • WSET Level II required and Level III will be considered an asset.
  • “Proserve” Certified.
  • Must be computer literate with working knowledge of Excel, MS Word, PowerPoint, Access, and Windows programs.
  • Minimum of two year experience in an upscale dining venue, preferably in a full service four or five star property is a strong asset but not required.
  • Experience with Silverware is preferred. 
  • Post secondary degree in Hospitality or Food and Beverage Management an asset
  • Knowledge of Fairmont Hotels Profile Plus, Birchstreet, Watson, Netview Point – all regarded as helpful assets
  • Must have a strong, proven leadership qualities and management skills including effective staff scheduling
  • Creative and effective leader and team player, possessing a high degree of professionalism, sound human resources management principles, communication, administrative skills, ambition, drive, energy, and determination
  • Proven track record of strong financial and cost control knowledge and applications are required
  • Results oriented with the ability to be flexible, work well under pressure and be accountable to make sound thoughtful business decisions
  • Highly organized individual with the ability to handle numerous tasks at one time
  • Excellent interpersonal skills, with strong written and verbal communication abilities

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization

APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!  ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!




See description

Job type
Banff, Canada
Starting in
As soon as possible

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