Stewarding Supervisor (Overnights)

[{{ $ | translate}}] Stewarding Supervisor (Overnights)
The Fairmont Banff Springs


Job description

Stewarding Supervisor (Overnights)

Every memorable dining experience at The Fairmont Banff Springs begins behind the scenes with our Food & Beverage team’s commitment to safe and efficient operations. Support a skilled and engaged team as Stewarding Supervisor, where your care and inspection of all flatware, tableware and kitchen equipment will ensure a superior standard.


Hotel Overview: For over 125 years, The Fairmont Banff Springs has built a distinct and iconic reputation. With 764 guest rooms, world-class golf and spa experiences, 78,000 square feet of expansive conference facilities, and one of the largest food & beverage operations in North America, our Castle in the Rockies is the place to ignite a brilliant career. This is a vibrant workplace with tremendous growth and mentorship opportunities; a place for colleagues who aspire to deliver amazing guest service, learn, grow and innovate.

The Rocky Mountain lifestyle doesn’t disappoint. Just a 1-hour drive from Calgary, Banff uniquely blends a community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It’s all at your doorstep; this year-round, mountain culture offers true work–life balance in one of Canada’s most spectacular destinations. Our welcoming community is cultural, and dynamic. Summary of Responsibilities:Reporting to the Chief Steward, responsibilities and essential job functions include, but are not limited to the following:


  • Lead, teach, coach and inspire a team of up to 90 staff including Stewarding Attendants, Pot Washers, Van Drivers, Outlet Stockers, and Sanitation and Recycling Attendants

  • Ensure all Stewarding Colleagues arrive for their scheduled shift punctually and in clean and correct uniform, Following up on any report of tardiness or failure to sign in or out

  • Conduct a daily line-up with all colleagues to pass on events and information.

  • Review all Kitchen and Banquet Set-ups and ensure that they are completed accurately and on time

  • When required, drive the 1-ton delivery van to ensure food and supplies are delivered to the correct location in a timely fashion.

  • Conduct Individual Development Discussions, and Performance Reviews as assigned on a Monthly basis.

  • Conduct Performance Discussions for Stewarding Colleagues, ensuring that all Progressive Corrective Action forms are completed correctly and forwarded to the Chief Steward.

  • Ensure that you complete all duties associated with your assigned Area of Responsibility

  • Strive to uphold all hygiene and sanitation regulations, ensuring that all equipment in the kitchens and dishwashing areas are clean and in good working order, being sure to report any deficiencies.

  • Enforce a safe work environment for all colleagues and guests by upholding the Safety rules provided by The Fairmont Banff Springs and the Stewarding Department

  • Ensure any accident within the Stewarding Department, no matter how small, is documented in an Incident Report, and if needed a Worker’s Compensation Board form, and all forms are forwarded to Human Resources before the 72-hour deadline.

  • Foster an environment of cooperation within the department, and between other departments within the hotel, encouraging participation and input from all colleagues, while promoting professional work habits that will ensure that the department is being guided at all times by Fairmont’s Mission, Vision and Values.

  • Other duties as assigned

Preferred Knowledge & Experience:
  • Previous supervisory experience in a fast paced hotel Stewarding Department
  • WHMIS Training, Transportation of Dangerous Goods Training
  • Computer Skills, including a good knowledge of Word, Excel, and Birch Street

Required Qualifications:

  • High School diploma
  • Class 5 Drivers License, with a comfort level driving a company vehicle of up to 1-ton
  • Updated drivers abstract
  • English Competence, written and spoken
  • Professional appearance in accordance with Fairmont Standards
Perks: Endless staff events, subsidized staff housing, competitive benefits, daily duty meal in our staff cafeteria, employee travel program, food & beverage/fitness centre/spa/golf discounts, competitive extended benefit plans (medical, vision, dental) and employee assistance program.

Physical Aspects of Position:  Physical aspects of the position include but are not limited to the following: 

  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 30 lbs
  • Occasional kneeling, pushing, pulling
  • Occasional ascending or descending ladders, stairs and ramps
  • Safe use of chemicals
  • Ensure proper use of Personal Protective Equipment (provided)


Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.


APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!




See description

Job type
Banff, Canada
Starting in
As soon as possible

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